Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
DigitalDesk is a service desk solution tailored for freelancers and digital agencies, offering essential tools that enable you to provide excellent customer support to your clients, ensuring they receive timely assistance when needed. With its user-friendly interface and efficient features, DigitalDesk helps streamline the support process, enhancing client satisfaction and engagement.
Description
To gain a competitive edge through digital innovations, organizations must establish high-performing IT teams capable of delivering quality products and services more swiftly. TCS MasterCraft™ DevPlus is a flexible, Agile, and DevOps solution that empowers your teams to customize their workflows for managing Scrum, Kanban, or any other Agile methodologies, enabling continuous testing and automating release management. Ensure the development of the right product by fostering transparency and alignment throughout every level of the enterprise. Streamline your journey from demand to deployment by leveraging automation, allowing businesses to quickly realize value. Launch a minimum viable product and continually enhance it by incorporating ongoing feedback from users. Additionally, maintain comprehensive traceability in application delivery, ensuring that transparency and coordination among all enterprise teams working on diverse platforms and applications are upheld. This includes implementing enterprise-level governance and reporting throughout the entire demand to deploy process, ultimately facilitating smoother operations and improving overall performance.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Actifio
No
Adobe Advertising Cloud
No
Aqua
No
BeyondTrust Endpoint Privilege Management
No
Bosch IoT Suite
No
CA Flowdock
No
Commvault Cloud
No
Creatio
No
Flexera One
No
Hitachi Content Intelligence
No
Integrations
Actifio
Yes
Adobe Advertising Cloud
Yes
Aqua
Yes
BeyondTrust Endpoint Privilege Management
Yes
Bosch IoT Suite
Yes
CA Flowdock
Yes
Commvault Cloud
Yes
Creatio
Yes
Flexera One
Yes
Hitachi Content Intelligence
Yes
Pricing Details
$18.99/month
$12.75/month if billed annually
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
DigitalDesk Solutions
Founded
2021
Country
United Kingdom
Website
digitaldesk.app
Vendor Details
Company Name
Tata Consultancy Services
Founded
1968
Country
India
Website
www.tcs.com/mastercraft/devplus
Product Features
Agile Project Management Tools
Backlog Management
No
Feedback Management
No
Gantt/Timeline View
No
Kanban Board
No
Prioritization
No
Request Management
No
Resource Management
No
Retrospectives Management
No
Status Tracking
No
Supports Scrum
No
Team Management
No
Template Management
No
Workflow Management
No
IT Service
Contract Management
No
IT Asset Management
No
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
No
Service Catalog
No
Service Reporting
No
Ticket Management
No
Kanban
Collaboration Tools
No
Dependency Tracking
No
KPI Monitoring
No
Milestone Tracking
No
Multi-Board
No
Prioritization
No
Project Planning
No
Roadmapping
No
Supports Scrum
No
Task Management
No
Time Tracking
No
Professional Services Automation
Billing & Invoicing
No
CRM
No
Client Portal
No
Collaboration Tools
No
Document Management
No
Portfolio Management
No
Project Management
No
Proposal Generation
No
Quote Management
No
Resource Management
No
Time & Expense Tracking
No
Product Features
Agile Project Management Tools
Backlog Management
No
Feedback Management
No
Gantt/Timeline View
No
Kanban Board
No
Prioritization
No
Request Management
No
Resource Management
No
Retrospectives Management
No
Status Tracking
No
Supports Scrum
No
Team Management
No
Template Management
No
Workflow Management
No
DevOps
Approval Workflow
No
Dashboard
No
KPIs
No
Policy Management
No
Portfolio Management
No
Prioritization
No
Release Management
No
Timeline Management
No
Troubleshooting Reports
No
Kanban
Collaboration Tools
No
Dependency Tracking
No
KPI Monitoring
No
Milestone Tracking
No
Multi-Board
No
Prioritization
No
Project Planning
No
Roadmapping
No
Supports Scrum
No
Task Management
No
Time Tracking
No
Scrum
Backlog Management
No
Collaboration Board
No
Daily Reports
No
Iteration Management
No
KPI Monitoring
No
Milestone Tracking
No
Prioritization
No
Progress Tracking
No
Release Planning
No
Roadmapping
No
Sprint Planning
No
Task Management
No