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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

DigitalDesk is a service desk solution tailored for freelancers and digital agencies, offering essential tools that enable you to provide excellent customer support to your clients, ensuring they receive timely assistance when needed. With its user-friendly interface and efficient features, DigitalDesk helps streamline the support process, enhancing client satisfaction and engagement.

Description

Skyline Lite is a readily available software solution tailored for SME service providers, with a full implementation process that can be completed in just a few days. It consists of various modules that address every facet of service management, making it a straightforward yet all-encompassing tool that can evolve alongside your business needs. By integrating both workshop and field service functions, it facilitates proactive management of services, optimizes workforce efficiency, simplifies operations, and identifies potential areas for cost reduction. The mobile workforce app provides real-time updates from field personnel, ensuring adherence to best practices and delivering a uniform experience for all clients. Moreover, the inclusion of direct client portals for booking, tracking, and reporting dashboards not only cuts down on expenses but also serves as an effective marketing resource for engaging both existing and prospective customers. This versatility makes Skyline Lite not just a tool for today, but a partner in your growth journey.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Bitbucket
GitHub
GitLab
Microsoft Teams
Slack

Integrations

Bitbucket
GitHub
GitLab
Microsoft Teams
Slack

Pricing Details

$18.99/month
Free Trial
Free Version

Pricing Details

$67.52 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DigitalDesk Solutions

Founded

2021

Country

United Kingdom

Website

digitaldesk.app

Vendor Details

Company Name

Skyline Software

Country

United Kingdom

Website

www.skylinesoftware.com/skyline-lite/

Product Features

Agile Project Management Tools

Backlog Management
Feedback Management
Gantt/Timeline View
Kanban Board
Prioritization
Request Management
Resource Management
Retrospectives Management
Status Tracking
Supports Scrum
Team Management
Template Management
Workflow Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Kanban

Collaboration Tools
Dependency Tracking
KPI Monitoring
Milestone Tracking
Multi-Board
Prioritization
Project Planning
Roadmapping
Supports Scrum
Task Management
Time Tracking

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Product Features

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

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