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Description
DigiSense360 is an innovative platform for digital shelf analytics that provides brands and retailers with real-time monitoring of their digital presence. It empowers users with crucial insights into various key performance indicators, such as product search share, competitor analysis, content assessments, pricing strategies, and brand reputation, all aimed at improving overall channel effectiveness.
Additionally, the platform offers valuable information regarding stock levels, market trends, content adherence, customer feedback, and MAP violations, all of which can significantly boost e-commerce profitability and sales figures. By offering an accurate and thorough perspective on product performance across various digital shelves and marketplaces, DigiSense360 enables brands to refine their omnichannel strategies. This optimization leads to the delivery of more consistent and satisfying customer experiences, ensuring that brands remain competitive in the ever-evolving digital landscape.
Description
Having quick access to customer-related information from a centralized location is crucial for teams. With Sense, all you have to do is link your customer support platforms, and it will seamlessly organize, categorize, tag, and interconnect all customer support data across your various applications. Documents and help articles are no longer isolated; Sense will search through all of your team's services to uncover relevant resources and discussions related to any support material you have. This ensures that you won’t overlook vital information regarding your customers and projects. Plus, Sense provides you with a personalized dashboard that highlights essential sources, important mentions and emails, upcoming meetings, tasks, and much more, making it easier than ever to stay informed and proactive in your customer support efforts. Embracing this tool can significantly enhance your team's efficiency and responsiveness.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Basecamp
Confluence
Dropbox
Gmail
Google Calendar
Google Drive
Intercom
Microsoft OneDrive
Microsoft Outlook
Microsoft Teams
Integrations
Basecamp
Confluence
Dropbox
Gmail
Google Calendar
Google Drive
Intercom
Microsoft OneDrive
Microsoft Outlook
Microsoft Teams
Pricing Details
$50
Free Trial
Free Version
Pricing Details
$4 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Xtract.io Technology Solutions
Founded
2018
Country
India
Website
www.xtract.io/digisense
Vendor Details
Company Name
Sense
Founded
2021
Country
Germany
Website
www.senseapp.ai/
Product Features
Pricing Optimization
Channel Analysis
Competing Product Analysis
Forecasting
Market Analysis
Multi-Store Management
Price List Management
Price Optimization Automation
Pricing Analytics
Profitability Analysis
Scenario Planning
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal