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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Make calls using either a landline or a mobile phone, offering our users unparalleled flexibility to engage with our system and operate whenever and wherever they choose! If you don't have a landline or prefer not to consume your cell phone's minutes or data, worry not, as Dialermax has the solution for you. All that's required is an affordable headset and a free computer-based softphone, and we will handle all the complex tasks for you! To ensure top-notch quality assurance, having a record of the phone call is essential. Recorded calls can be accessed directly through our hosted platform, or you can opt to have them emailed and downloaded for your convenience. As a caller, you can effortlessly transfer a live call to any phone number you input. At that moment, you, the prospect, and the third party will all be connected simultaneously. You'll even have the option to conveniently exit the call while leaving the prospect and the third party to continue their conversation. In addition to transferring calls to external numbers, you also have the option to redirect your call to an internal closer account, enhancing your communication capabilities. This feature allows for seamless interactions and ensures that every conversation is handled efficiently.

Description

An advanced text-to-speech IVR system transforms any written content into audible speech, eliminating the need for costly professional voice recordings for your IVR setup. It includes audio and video conferencing capabilities for up to 200 participants and is compatible with mobile applications. Featuring smart call routing, it efficiently connects customer calls directly to the appropriate agent, enhancing both customer satisfaction and agent productivity. Customers can conveniently leave voicemails outside of business hours, which are sent to your email as attachments. You can set up multi-tiered IVRs and direct calls to various teams, while also designing adaptable IVR menus to handle incoming inquiries effectively. In addition, you can acquire phone numbers in over 50 countries, gaining instant access to virtual numbers in nearly all major markets. Every business relies on communication with its customers and potential clients, and audio remains the most prevalent method of interaction used globally across various industries. This system not only streamlines communication but also significantly improves the overall efficiency of business operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$89
Free Trial
Free Version

Pricing Details

$20 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dialermax.com

Founded

2000

Country

United States

Website

www.dialermax.com

Vendor Details

Company Name

Kloudtalk

Founded

2015

Country

India

Website

www.kloudtalk.com

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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Alternatives

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