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Description
Make calls using either a landline or a mobile phone, offering our users unparalleled flexibility to engage with our system and operate whenever and wherever they choose! If you don't have a landline or prefer not to consume your cell phone's minutes or data, worry not, as Dialermax has the solution for you. All that's required is an affordable headset and a free computer-based softphone, and we will handle all the complex tasks for you! To ensure top-notch quality assurance, having a record of the phone call is essential. Recorded calls can be accessed directly through our hosted platform, or you can opt to have them emailed and downloaded for your convenience. As a caller, you can effortlessly transfer a live call to any phone number you input. At that moment, you, the prospect, and the third party will all be connected simultaneously. You'll even have the option to conveniently exit the call while leaving the prospect and the third party to continue their conversation. In addition to transferring calls to external numbers, you also have the option to redirect your call to an internal closer account, enhancing your communication capabilities. This feature allows for seamless interactions and ensures that every conversation is handled efficiently.
Description
Central to KSS Call Manager is a sophisticated call processor that meticulously logs every call's details. This extensive collection of data can be transformed into a diverse array of reports and on-screen metrics, enhancing organizational productivity. Additionally, motivational wallboards can effectively showcase call data alongside pertinent business insights. Users can manage automatic dialing and answering of calls directly through their computer interface, ensuring caller information is readily available before the call is even answered. With a simple click, access to applications, call details, and business data is streamlined. While the ability to record calls is crucial, having a robust system for searching and replaying those recordings is equally significant. The KSS call playback feature allows users to search for calls by date and time, extension, or caller's number, making retrieval effortless. Furthermore, the Notes feature enables users to add annotations and keywords upon completing a call, simplifying future searches. In today's business environment, call recording has become an indispensable tool for any organization striving for efficiency and accountability. Ultimately, KSS Call Manager offers a comprehensive suite of functionalities that empower businesses to optimize their communication strategies effectively.
API Access
Has API
API Access
Has API
Integrations
KAPS
Pricing Details
$89
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dialermax.com
Founded
2000
Country
United States
Website
www.dialermax.com
Vendor Details
Company Name
Kelmar Software Solutions
Country
United Kingdom
Website
www.kelmar-software.com
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
