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Average Ratings 0 Ratings
Description
Dialer360 leads the way in offering innovative Cloud call center software solutions. This advanced technology features a Predictive dialer, integrated Avatar, CRM capabilities, and a Web Phone, along with Voice and SMS broadcasting, a hosted Phone system, and VoIP services. It is an affordable and user-friendly option that requires minimal time to learn, making it an ideal choice for Inbound, Outbound, and Blended call centers. Additionally, it allows seamless integration with various third-party applications such as Salesforce, Pipedrive, Zendesk, Vtiger, Zoho, and Microsoft Dynamics, enhancing its versatility and functionality for users. Ultimately, Dialer360 empowers organizations to optimize their communication processes effectively.
Description
Experience flawless phone conversations on every call with our innovative Perfect Pitch Soundboard technology. Our Hosted Contact Center Suite seamlessly integrates with Perfect Pitch, allowing you to handle all your communications from a single platform. By creating Ready Responses that can be reused effectively, you can significantly boost your call center's sales conversion rates. These challenges become even more pronounced when taking economic conditions into account. Operating a call center internally can incur substantial expenses, as businesses must allocate resources for a physical location, recruit and train agents, and invest in essential software. This financial burden explains why a significant number of companies opt to outsource their call center operations. Outsourcing, particularly to offshore centers, offers a cost-effective solution, enabling your organization to redirect those savings towards initiatives that align with its core values and long-term objectives while enhancing profitability. However, it is important to acknowledge that there are compromises involved in this decision-making process. Balancing cost savings with quality service is essential for achieving optimal results.
API Access
Has API
API Access
Has API
Integrations
Microsoft Dynamics 365
Pipedrive
Salesforce
Vtiger CRM
Zendesk
Zoho CRM
Integrations
Microsoft Dynamics 365
Pipedrive
Salesforce
Vtiger CRM
Zendesk
Zoho CRM
Pricing Details
$25 per user per month
Free Trial
Free Version
Pricing Details
$6.25 per hour
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dialer360
Founded
2015
Country
United Kingdom
Website
www.dialer360.com
Vendor Details
Company Name
Perfect Pitch Technology
Founded
2009
Country
United States
Website
perfectpitchtech.com
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics