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ease
features
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support

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Description

DialOnce streamlines customer interaction journeys, whether through voice or digital means, ensuring that clients are directed to the most appropriate channel to meet their needs. Customer satisfaction is both measured and validated by our clients, as well as by independent consulting agencies. We provide guidance towards the most effective solution to enhance First Contact Resolution. Additionally, we promote the adoption of digital and self-service support options. Our omnichannel approach allows for real-time oversight of customer journeys, ensuring optimal management. By offering solutions that address 100% of your calls, we optimize availability and reduce operational costs associated with low value-added calls. Furthermore, we enhance sales productivity by enabling resources to focus on outbound calls. The promotion of self-service solutions not only lowers processing costs but also aids in achieving First Contact Resolution. Ultimately, our comprehensive omnichannel overview facilitates the orchestration of customer relationships by continuously monitoring the effectiveness of your solutions and contact paths. This results in improved customer experience and operational efficiency.

Description

SetAIComply is a compliance platform designed specifically for small and medium-sized enterprises (SMEs) in Europe to navigate the EU AI Act, offering a cost-effective alternative to traditional enterprise governance, risk, and compliance (GRC) solutions that can range from €15k to €100k annually. Unlike typical GRC suites that merely integrate AI Act compliance with existing SOC 2 frameworks, SetAIComply is natively built for the AI Act and allows users to independently manage key tasks such as applicability scoping, risk classification per Annex III, and generating technical documentation as outlined in Annex IV through AI assistance. Furthermore, it provides essential tools like Data Protection Impact Assessments (DPIAs), a regulatory monitoring system, shadow AI detection, bias testing, and vendor management, all consolidated within a single workspace that supports all 24 official EU languages. The platform is fully hosted in Amsterdam, adheres to GDPR standards, and features end-to-end encryption along with a Data Processing Agreement (DPA) for added security. SetAIComply offers a genuinely free tier at €0, with self-service options available, and subscription plans starting at just €39 per month, making it accessible for SMEs aiming to comply with the evolving regulatory landscape. Additionally, this comprehensive solution simplifies the compliance journey, ensuring that businesses can focus on innovation while confidently managing their AI-related obligations.

API Access

Has API

API Access

Has API

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Screenshots View All

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Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€39/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dial Once

Founded

2014

Country

France

Website

dial-once.com

Vendor Details

Company Name

SetAIComply

Founded

2026

Country

European Union

Website

www.setaicomply.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

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