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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dial IQ, developed by Klenty, is a versatile sales dialer that automates the labor-intensive elements of cold calling, allowing sales teams to concentrate on building relationships with potential clients. With three different dialing modes, users can connect with up to five prospects at once, achieving over 300 calls in a single hour. It simplifies the process of making consecutive calls with just one click, making it particularly effective for reaching out to well-organized lists. Users gain immediate access to CRM information, research, and notes, facilitating personalized follow-up interactions. Among its advanced features is an AI-driven voicemail detection system that skips over voicemails, alongside automatic voicemail drops to enhance callback rates. The dialer also includes functionalities for call forwarding and routing to minimize missed opportunities, local dialing to boost connection rates, and real-time call summaries through automatic transcription. These features are designed to improve connection rates and make the calling experience more efficient for sales teams, ultimately driving better results in their outreach efforts. Klenty’s robust capabilities ensure that sales representatives can maximize their productivity while effectively engaging with potential clients.

Description

Kunnect offers top-notch hosted call center software designed to streamline your business operations with ease! Recognized as the premier Hosted Call Center Software currently available, Kunnect delivers a cloud-based solution powered by Amazon, addressing all your call center and telecommunications requirements worldwide. The Kunnect XVP - Hosted Call Center Solution features an economical and user-friendly predictive dialer accompanied by CRM scripting, aimed at boosting productivity, lowering operational expenses, and elevating customer satisfaction. This solution is utilized in call centers globally and also empowers remote agents working from home. With Kunnect’s advanced cloud-based predictive dialing, you can achieve structured and automated outbound contact with the right parties, ensuring you uphold your commitments to customers and maintain communication. The software supports both predictive and preview dialing modes, providing flexibility and enhancing productivity, while also offering post-call functionalities such as the ability to print invoices or lead sheets, thereby accommodating various operational needs efficiently. This comprehensive suite not only simplifies call management but also contributes significantly to improving overall service quality.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

LinkedIn

Integrations

LinkedIn

Pricing Details

$35 per month
Free Trial
Free Version

Pricing Details

$125 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Klenty

Founded

2015

Country

United States

Website

www.klenty.com/dial-iq/

Vendor Details

Company Name

Kunnect

Founded

2005

Country

United States

Website

www.kunnect.com

Product Features

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

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Alternatives

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