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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Dial 72 is an innovative AI receptionist solution tailored specifically for HVAC contractors. This platform assists HVAC businesses by managing inbound customer calls when office personnel are either busy, unavailable, or off duty. With its capabilities, Dial 72 can efficiently answer calls, collect service details, schedule appointments, identify urgent matters, and ensure a seamless customer experience throughout the day as well as during off-hours. Among its key features are round-the-clock AI call answering, service intake for HVAC issues, appointment scheduling, emergency escalation, maintenance plan recognition, and identification of replacement leads. Additionally, it supports bilingual conversations in both English and Spanish, facilitates two-way communication with customers, and integrates with calendars and CRM systems to enhance field-service workflows. Unlike standard receptionist tools, Dial 72 is specifically crafted to meet the unique language and operational needs of HVAC companies, ensuring they can provide exceptional service at all times. This makes it an essential tool for HVAC contractors looking to improve their customer interaction and operational efficiency.

Description

ServicePower’s Mobile Workforce Solution equips field technicians with immediate access to essential tools, processes, and information, enabling them to successfully complete service tasks on the first attempt. Enhanced visibility and uniformity instill confidence in customers regarding the performance of your technicians, subsequently elevating both customer satisfaction and brand image. Additionally, ServicePower's Mobile Workforce Solution, known as ServiceMobility, is designed to lower operational expenses, enhance the customer experience, and boost the overall lifetime value of each client. Discover how ServiceMobility can transform your contemporary field service organization by requesting a personalized demonstration. As a prominent name in field-service management software, ServicePower is dedicated to delivering outstanding customer experiences while achieving notable operational efficiencies. With a trusted clientele that includes global giants like GE Appliances, LG, Electrolux, and Siemens, ServicePower stands out by offering the only SaaS platform specifically tailored to streamline and enhance the efficiency of service management operations for businesses. By leveraging this innovative solution, organizations can expect to see remarkable improvements in their service delivery and overall performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$95/month
Free Trial Yes 
Free Version No 

Pricing Details

Contact ServicePower for pricing details.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Dial 72

Founded

2026

Country

United States

Website

dial72.com

Vendor Details

Company Name

ServicePower

Founded

1996

Country

United States

Website

www.servicepower.com/products/mobile-technician-enablement

Product Features

HVAC

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Maintenance Scheduling No 
Mobile Access No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

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