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Description

In today's digital landscape, effective device management has reached unprecedented importance. Experience the benefits of hyperautomated deployment alongside no-touch management capabilities. With a top-tier Intune setup customized specifically for your clients' requirements, it's been rigorously tested, deployed, and is primed for a comprehensive organization-wide launch. Updates, policies, and automated remediation can all be executed with zero-touch, ensuring seamless operations. Furthermore, organizations will gain extensive insights into their endpoint health, simplifying management tasks and compliance reporting significantly. Devicie is the solution to elevate all of your customers to a modern management state. It empowers IT teams to deploy, manage, and maintain their entire fleet of devices securely and remotely, all while scaling effortlessly. By automating previously tedious and fragmented IT and security processes, Devicie minimizes the reliance on various point solutions, leading to substantial reductions in both costs and time. Additionally, this streamlined approach not only enhances efficiency but also fosters a more cohesive device management experience for end users.

Description

Introducing the first hyperautomation platform that seamlessly integrates with any current ITSM tool to reveal and act on insights instantly, thereby enhancing ticket resolution speed and minimizing expenses. The Swish.ai hyperautomation platform not only analyzes and automates processes but also predicts the optimal actions to take, efficiently directing issues to the most suitable agent. By assessing your historical ITSM ticket data, the Swish.ai platform formulates dynamic AI models that continuously adapt to capture insights pertinent to your unique environment. This patented technology transcends traditional natural language processing to grasp your company's specific terminology. It effectively enhances the comprehension of each underlying ticket issue and accurately determines the next best action in real-time. After tickets are properly classified, the platform considers additional live data points before directing them to the most fitting agents. Furthermore, we offer comprehensive reference materials to ensure agents have all necessary resources at their disposal to resolve the ticket effectively, avoiding any delays or rerouting. In this way, Swish.ai not only streamlines operations but also empowers agents to perform at their best.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Arrow
Azure DevOps Server
BMC Helix Digital Workplace
CA Flowdock
Crayon
Datadog
GitHub
Jira
Microsoft 365
Microsoft Intune
Optus Loop
Salesforce
ServiceNow
Skilling
Splunk Cloud Platform

Integrations

Arrow
Azure DevOps Server
BMC Helix Digital Workplace
CA Flowdock
Crayon
Datadog
GitHub
Jira
Microsoft 365
Microsoft Intune
Optus Loop
Salesforce
ServiceNow
Skilling
Splunk Cloud Platform

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Devicie

Country

Australia

Website

devicie.com

Vendor Details

Company Name

Swish.ai

Founded

2017

Country

Israel

Website

swish.ai/

Product Features

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Product Features

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Alternatives

Alternatives

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