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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

TechExcel's DevTrack stands out as a premier software solution for tracking development and bugs. Favored by elite development teams worldwide, it addresses the specific requirements of various organizations' development and quality assurance workflows. This cutting-edge cloud application not only supports diverse development methodologies but also enhances collaboration between coding and testing teams. Notable functionalities encompass a comprehensive audit log, bulk issue editing capabilities, robust reporting tools, notification and escalation features, API integration, and customizable filters, making it a versatile choice for teams seeking efficiency. With its extensive range of tools, DevTrack ensures that every aspect of the development process is meticulously managed and streamlined.

Description

NetResults® Corporation creates and sells NetResults Tracker™, a user-friendly web-based collaboration software solution designed to assist businesses in efficiently monitoring, managing, and resolving various operational challenges. This tool is versatile, serving purposes like bug and defect tracking, issue resolution, change and workflow management, as well as providing help desk support, a knowledge base, and an automated support portal. It stands out as a comprehensive web-based collaboration solution that streamlines the tracking of business problems and facilitates their resolution. The Standard Edition of NetResults Tracker offers enhanced collaboration capabilities, including features such as alerts, escalation options, and discussion threads, which further optimize team interactions. Our clientele spans a wide array of sectors, such as broadcasting, consulting, entertainment, finance, government, hardware, healthcare, manufacturing, pharmaceuticals, retail, software, system integration, telecommunications, transportation, and utilities, highlighting the tool's broad applicability in the business landscape. By leveraging this robust software, organizations can significantly improve their operational efficiency and communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$700.00/one-time/user
DevTrack with KnowledgeWise - $10 per user, per month
DevTest with Jira Integration - $20 per user, per month
DevSpec for Requirements - $20 per user, per month
DevSuite for Total Traceability - $35 per user, per month
Free Trial Yes 
Free Version No 

Pricing Details

$9 per month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

TechExcel

Founded

1995

Country

United States

Website

www.techexcel.com

Vendor Details

Company Name

NetResults

Website

www.netresultscorp.com

Product Features

Bug Tracking

Backlog Management Yes 
Filtering Yes 
Issue Tracking Yes 
Release Management Yes 
Task Management Yes 
Ticket Management Yes 
Workflow Management Yes 

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking Yes 
Release Management No 
Task Management Yes 
Ticket Management No 
Workflow Management Yes 

Collaboration

Brainstorming No 
Calendar Management Yes 
Chat / Messaging No 
Contact Management Yes 
Content Management No 
Document Management Yes 
Project Management No 
Real Time Editing Yes 
Task Management Yes 
Version Control Yes 
Video Conferencing Yes 

Help Desk

Alerts / Escalation No 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Issue Tracking

Assignment Management Yes 
Dashboard No 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues No 
Scheduling No 
Task Management Yes 

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