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Description
Offer remote assistance for any operating system, including mobile devices, from virtually anywhere. Provide support to both PC and Mac users, enabling secure access to your computers from locations like cafes or parks. Operate directly in your web browser without needing to install any client software. Enjoy seamless and secure remote connectivity from any device and location. If you've forgotten a file on your home computer, simply connect and retrieve it effortlessly with DeskRoll. Access and manipulate remote desktops, transfer files, utilize clipboard synchronization, apply keyboard shortcuts, engage in built-in text chat, receive notifications for incoming support requests, and much more. This solution functions effectively through firewalls, proxies, and NAT configurations. Connect to remote desktops irrespective of your network setup, eliminating the need for VPN or proxy usage and avoiding the opening of additional ports. Employ mass deployment of the DeskRoll application without user intervention, manage computer access through secondary accounts and user lists, review session logs, and enhance security with two-factor authentication. With these features, remote support becomes not only efficient but also highly secure and user-friendly.
Description
Ericom Connect serves as a robust solution for remote application and desktop access. Leveraging cutting-edge technology and over twenty years of Ericom's established expertise in the access industry, this platform provides organizations of all sizes with unmatched scalability, an exceptional user experience, and remarkable simplicity. Its cost-effective design allows for seamless integration into current IT frameworks, minimizing the necessity for expensive infrastructure upgrades. This solution empowers IT administrators to facilitate secure system access for countless remote and work-from-home employees directly from their browser. Organizations can opt for a straightforward and economical cloud service or choose on-premises software, depending on their needs. By implementing Ericom Connect as a cloud service, businesses can optimize their time, financial resources, and overall effort. Users benefit from the reliability and robustness of Ericom’s extensive global cloud infrastructure, easily accessing essential resources from any browser and device. With no client installation required, there’s no hassle of device management or complicated setup, making the process user-friendly. Ultimately, Ericom Connect not only enhances accessibility but also streamlines IT operations, allowing teams to focus on their core objectives.
API Access
Has API
API Access
Has API
Integrations
Check Point IPS
Check Point Infinity
Forcepoint Secure Web Gateway
Forcepoint SimShield
Integrations
Check Point IPS
Check Point Infinity
Forcepoint Secure Web Gateway
Forcepoint SimShield
Pricing Details
$3.25 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Tomsk
Founded
2013
Country
United States
Website
deskroll.com
Vendor Details
Company Name
Ericom Software
Founded
1993
Country
United States
Website
www.ericom.com/ericom-connect/enterprise/
Product Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Product Features
Application Virtualization
Conflict Prevention
Cross-Platform Support
Dashboard
Debugging
Incident Management
Legacy App Support
Memory Protection
Multiple App Instances