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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

DeskFerry serves as an intuitive platform designed for assembling an AI team simply by articulating your needs in everyday language. It generates AI agents that can seamlessly integrate with the tools your team is already familiar with, facilitating automated tasks across over 1,500 applications without the necessity of coding. These agents possess the capability to read, write, and interact with various services, including Gmail, Slack, Notion, Salesforce, HubSpot, Jira, and Stripe, among others, while users have the option to select from a variety of AI models provided by OpenAI, Anthropic, Google, xAI, and more. Teams can customize agent skills to align with their brand voice, create branded materials, and organize outputs in appropriate tools and formats. Additionally, the platform features scheduling and trigger functions that support automations running on an hourly, daily, or weekly basis, or in response to events within connected applications. To enhance security and oversight, human-in-the-loop mechanisms can be implemented, requiring approval prior to the execution of significant actions, such as sending emails or updating records. Users can enrich the platform's knowledge base by incorporating documents, databases, and URLs, while a memory feature enables automations to remember previous interactions and preferences over time, ensuring a more personalized user experience. This combination of functionality and ease of use makes DeskFerry a valuable asset for teams looking to leverage AI in their workflows.

Description

Thankful's AI agent is trained and tailored to your business. It works seamlessly within your existing helpdesk and can resolve large volumes of customer questions via email, chat, SMS and in-app channels. Thankful's AI agent is able to understand, connect with, solve, personalize and inform. It's able to deliver a human-like service experience, but with machine-like speed, expertise, and scale. Thankful's agent assistance provides AI intuition for human support staff. It saves them time and effort by collecting all relevant information and suggesting next steps. Every customer problem can be solved by the brand using real-time data, reports, and alerts.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Zendesk Yes 
Anthropic Yes 
Asana Yes 
Calendly Yes 
Claude Yes 
Claude Duet Yes 
Claude for Legal Yes 
DALL·E 2 Yes 
Gemini Yes 
Gladly No 
IBM Cloud No 
Intercom Yes 
Kustomer No 
Lindy Yes 
Magento No 
Make Yes 
NetSuite No 
Slack Yes 
Zapier Yes 

Integrations

Salesforce Yes 
Zendesk Yes 
Anthropic No 
Asana No 
Calendly No 
Claude No 
Claude Duet No 
Claude for Legal No 
DALL·E 2 No 
Gemini No 
Gladly Yes 
IBM Cloud Yes 
Intercom No 
Kustomer Yes 
Lindy No 
Magento Yes 
Make No 
NetSuite Yes 
Slack No 
Zapier No 

Pricing Details

$19 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DeskFerry

Founded

2024

Country

United States

Website

deskferry.com

Vendor Details

Company Name

Thankful

Founded

2018

Country

United States

Website

www.thankful.ai/product

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