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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

DeskDay PSA, a cloud-based PSA, is a next-generation PSA that empowers MSPs with a modern, conversational solution that keeps customers happy, teams satisfied, and profitability high. DeskDay centralizes MSP operations with a unified PSA that includes the service desk, billing, reports and timesheets, quality assurance, announcements and an integrated multi-channel support ecosystem, IT-Connect, for end users. DeskDay provides MSPs with real-time information on service delivery, customer satisfaction and tech management.

Description

Predikt AI allows professional service companies to manage all aspects of their business, from proposals to billing, and maximize revenue. Predikt AI's proprietary automation and prediction capabilities make it easy to scale your service business.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airtable No 
Basecamp No 
ClickUp No 
Dropbox No 
Google No 
Intercom No 
Jira No 
Mailchimp No 
Microsoft 365 No 
Microsoft Teams No 
N-able N‑central Yes 
NinjaOne Yes 
Odoo No 
Pipedrive No 
SAP SuccessFactors No 
Salesforce No 
Smartsheet No 
Tempo No 
Workable No 
Zendesk No 

Integrations

Airtable Yes 
Basecamp Yes 
ClickUp Yes 
Dropbox Yes 
Google Yes 
Intercom Yes 
Jira Yes 
Mailchimp Yes 
Microsoft 365 Yes 
Microsoft Teams Yes 
N-able N‑central No 
NinjaOne No 
Odoo Yes 
Pipedrive Yes 
SAP SuccessFactors Yes 
Salesforce Yes 
Smartsheet Yes 
Tempo Yes 
Workable Yes 
Zendesk Yes 

Pricing Details

$79
PER/TECH/MONTH
Free Trial Yes 
Free Version No 

Pricing Details

$0
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DeskDay

Founded

2021

Country

United States

Website

deskday.com

Vendor Details

Company Name

Predikt AI

Founded

2024

Country

Bulgaria

Website

prediktai.com

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

MSP

Backup Management No 
Billing & Invoicing Yes 
CRM Yes 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access No 
Remote Systems Monitoring Yes 
Scheduling Yes 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools No 
Document Management No 
Portfolio Management No 
Project Management Yes 
Proposal Generation No 
Quote Management No 
Resource Management Yes 
Time & Expense Tracking Yes 

RMM

Deployment Management No 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts Yes 
Remediation Management No 

Product Features

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management Yes 
Portfolio Management Yes 
Project Management Yes 
Proposal Generation Yes 
Quote Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 

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