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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The DeskBell app offers a streamlined and user-friendly way to navigate the amenities of your hotel during your stay. Gone are the days of flipping through room booklets filled with information; everything you need is now conveniently accessible on your mobile device. Within the DeskBell application, users will discover: − Comprehensive descriptions of the hotel’s restaurants and bars, including images, operating hours, and details regarding dress codes and age restrictions. − Accessible menus from each restaurant showcasing enticing photos, detailed descriptions, and pricing information. − Essential hotel contact numbers, eliminating the need to inquire about how to reach various services like the reception desk, spa, or housekeeping staff. − Extensive information on entertainment options available at the hotel, including schedules and guidelines for beach and pool access, times and locations for animation programs and sporting events, and the hours for kids' activities. This app not only enhances your hotel experience but also ensures that all relevant information is just a tap away, making your stay more enjoyable and stress-free.

Description

ICIboT can be used as a standalone product to manage guest engagement from beginning to end. The online guest service portals allow you to take new orders and manage guest inquiries. You can serve your guests in any area, such as the lobby and kiosks, by using real-time, multilingual, and multi-platform technology. You can satisfy your customers, increase customer loyalty, and increase your revenues with one product. ICIboT increases hotel revenue and improves guest satisfaction. ICI promotes your hotel on guests' phones during the pre-stay, post-stay and post-stay periods. It also sells your services and acts as a new sales platform that allows guests to choose your hotel. ICI's multi-platform support will help you increase your repeat guests and your revenue. We integrate with your PMS/CRM, ERP, and Analytics systems to ensure guest satisfaction. Please contact us to learn more about our new guest expertise program.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Amplify
AWS Backup
Azure Application Gateway
Facebook Messenger
Google
PayPal Checkout
Stripe Corporate Card
Telegram
WhatsApp

Integrations

AWS Amplify
AWS Backup
Azure Application Gateway
Facebook Messenger
Google
PayPal Checkout
Stripe Corporate Card
Telegram
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

5usd/per room/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IDEI

Founded

2015

Country

Russian Federation

Website

deskbell.io

Vendor Details

Company Name

icibot

Founded

2016

Country

Turkey

Website

icibot.com/en/

Product Features

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

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