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Description
The DeskBell app offers a streamlined and user-friendly way to navigate the amenities of your hotel during your stay. Gone are the days of flipping through room booklets filled with information; everything you need is now conveniently accessible on your mobile device.
Within the DeskBell application, users will discover:
− Comprehensive descriptions of the hotel’s restaurants and bars, including images, operating hours, and details regarding dress codes and age restrictions.
− Accessible menus from each restaurant showcasing enticing photos, detailed descriptions, and pricing information.
− Essential hotel contact numbers, eliminating the need to inquire about how to reach various services like the reception desk, spa, or housekeeping staff.
− Extensive information on entertainment options available at the hotel, including schedules and guidelines for beach and pool access, times and locations for animation programs and sporting events, and the hours for kids' activities.
This app not only enhances your hotel experience but also ensures that all relevant information is just a tap away, making your stay more enjoyable and stress-free.
Description
Collect feedback from guests through a group post-checkout to ensure that all hotel staff have a clear understanding of their experience during the stay. Automatically send a welcome message, a thank you note, and the WiFi credentials via WhatsApp to guests, enhancing their convenience. This setup allows guests to easily communicate with staff and management for any inquiries or issues they may have. Such proactive communication enables staff to address any service recovery needs while guests are still on the premises, minimizing the risk of negative online reviews. Establishing a comprehensive view of each guest's preferences is crucial for providing exceptional customer satisfaction. Your team will collaborate in an internal chat group to create a shared understanding of guest needs, gathering all essential preferences even before their arrival. With this streamlined process, guests can simply walk in, obtain their keys, and proceed to their rooms without any delays or queues, enhancing their overall experience at the hotel. Additionally, this approach fosters a more personalized atmosphere that can lead to higher levels of guest satisfaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IDEI
Founded
2015
Country
Russian Federation
Website
deskbell.io
Vendor Details
Company Name
GoDesk
Founded
2017
Country
India
Website
www.rlike.in/