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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The DeskBell app offers a streamlined and user-friendly way to navigate the amenities of your hotel during your stay. Gone are the days of flipping through room booklets filled with information; everything you need is now conveniently accessible on your mobile device. Within the DeskBell application, users will discover: − Comprehensive descriptions of the hotel’s restaurants and bars, including images, operating hours, and details regarding dress codes and age restrictions. − Accessible menus from each restaurant showcasing enticing photos, detailed descriptions, and pricing information. − Essential hotel contact numbers, eliminating the need to inquire about how to reach various services like the reception desk, spa, or housekeeping staff. − Extensive information on entertainment options available at the hotel, including schedules and guidelines for beach and pool access, times and locations for animation programs and sporting events, and the hours for kids' activities. This app not only enhances your hotel experience but also ensures that all relevant information is just a tap away, making your stay more enjoyable and stress-free.

Description

Interact with your visitors in a captivating manner, similar to how a film captivates its viewers. Implement a chatbot and a Messenger web widget on your hotel’s website to engage with potential guests. Understand who visits your website and provide an avenue for them to communicate directly with you during their visit, ensuring that this conversation continues even after they navigate away from the page. Transform every inquiry into a reservation, saving your staff valuable time while boosting Direct Bookings. Gain insights about your guests as soon as they secure a room, regardless of the booking platform they use. Assess their preferences and interests to develop a rapport prior to their stay, such as sending a wine tour offer to a connoisseur or offering complimentary gallery tickets to an art enthusiast. Engage with your guests in real-time, utilizing social messaging platforms like Facebook Messenger and WhatsApp, as well as SMS, to address their inquiries, resolve issues, and deliver uniquely tailored experiences. Notably, 13% of chat interactions result in a Direct Booking, highlighting the effectiveness of personalized communication. Moreover, establishing this connection can lead to repeat visits and long-term loyalty from your guests.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Business Messages

Integrations

Google Business Messages

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IDEI

Founded

2015

Country

Russian Federation

Website

deskbell.io

Vendor Details

Company Name

Genuyn

Founded

2017

Country

United Kingdom

Website

genuyn.com

Product Features

Product Features

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