Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Democracy Direct PAC Management (DDC) takes on all aspects of administration and compliance, simplifying the process for managers to monitor, assess, and distribute information regarding PAC activities. Initially, we offer access to over 20,000 candidates and political committees to facilitate prompt financial contributions, but this is merely the starting point. Clients also have the option to integrate their own information related to vendors, PAC events, and facility locations, enhancing their capacity to manage various forms of donations and optimize the use of their available resources. Additionally, we develop comprehensive websites that empower clients to effectively engage and activate advocates on critical issues. By utilizing adaptable, tailored content and straightforward activation tools, our websites are designed to help clients forge connections with supporters at every stage of their advocacy journey, ensuring that every moment of engagement is impactful. In this way, we enable organizations to maximize their outreach and influence in the political landscape.
Description
HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Chaport
No
Chatra
No
Collect.chat
No
Continually
No
Crisp
No
Customerly
No
Dashly
No
Facebook Messenger
No
Freshdesk
No
Gist
No
Integrations
Chaport
Yes
Chatra
Yes
Collect.chat
Yes
Continually
Yes
Crisp
Yes
Customerly
Yes
Dashly
Yes
Facebook Messenger
Yes
Freshdesk
Yes
Gist
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$25 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DDC Public Affairs
Founded
1996
Country
United States
Website
ddcpublicaffairs.com/our-technology/
Vendor Details
Company Name
HelpShelf
Country
United Kingdom
Website
helpshelf.co
Product Features
Advocacy
Advocate Management
No
Campaign Management
No
Customer Advocacy
No
Event Triggered Actions
No
Forms Management
No
Legislation Tracking
No
Petition Management
No
Political Advocacy
No
Rewards Program
No
Social Engagement
No
Political Campaign
Campaign Analysis
Yes
Conservative
No
Contact Management
No
Contribution Tracking
No
Demographic Data
No
Donor Targeting
No
Email Marketing
Yes
Event Calendar
No
Fundraising Management
Yes
Mapping
Yes
Non-Partisan
No
Online Payment Processing
No
Progressive
No
Staff Management
No
Volunteer Management
No
Voter Database
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No