Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Democracy Direct PAC Management (DDC) takes on all aspects of administration and compliance, simplifying the process for managers to monitor, assess, and distribute information regarding PAC activities. Initially, we offer access to over 20,000 candidates and political committees to facilitate prompt financial contributions, but this is merely the starting point. Clients also have the option to integrate their own information related to vendors, PAC events, and facility locations, enhancing their capacity to manage various forms of donations and optimize the use of their available resources. Additionally, we develop comprehensive websites that empower clients to effectively engage and activate advocates on critical issues. By utilizing adaptable, tailored content and straightforward activation tools, our websites are designed to help clients forge connections with supporters at every stage of their advocacy journey, ensuring that every moment of engagement is impactful. In this way, we enable organizations to maximize their outreach and influence in the political landscape.

Description

HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Chaport No 
Chatra No 
Collect.chat No 
Continually No 
Crisp No 
Customerly No 
Dashly No 
Facebook Messenger No 
Freshdesk No 
Gist No 
Help Scout No 
HelpCrunch No 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
Kayako No 
Quriobot No 
Zendesk No 
tawk.to No 

Integrations

Chaport Yes 
Chatra Yes 
Collect.chat Yes 
Continually Yes 
Crisp Yes 
Customerly Yes 
Dashly Yes 
Facebook Messenger Yes 
Freshdesk Yes 
Gist Yes 
Help Scout Yes 
HelpCrunch Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Kayako Yes 
Quriobot Yes 
Zendesk Yes 
tawk.to Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$25 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DDC Public Affairs

Founded

1996

Country

United States

Website

ddcpublicaffairs.com/our-technology/

Vendor Details

Company Name

HelpShelf

Country

United Kingdom

Website

helpshelf.co

Product Features

Advocacy

Advocate Management No 
Campaign Management No 
Customer Advocacy No 
Event Triggered Actions No 
Forms Management No 
Legislation Tracking No 
Petition Management No 
Political Advocacy No 
Rewards Program No 
Social Engagement No 

Political Campaign

Campaign Analysis Yes 
Conservative No 
Contact Management No 
Contribution Tracking No 
Demographic Data No 
Donor Targeting No 
Email Marketing Yes 
Event Calendar No 
Fundraising Management Yes 
Mapping Yes 
Non-Partisan No 
Online Payment Processing No 
Progressive No 
Staff Management No 
Volunteer Management No 
Voter Database No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Alternatives

Alternatives

Shelf Reviews

Shelf

Shelf.io
RSi Analytics Platforms Reviews

RSi Analytics Platforms

Retail Solutions
ShelfSync Reviews

ShelfSync

HelloHorizon