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Average Ratings 4 Ratings

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support

Description

Our platform harnesses publicly accessible data sources to create comprehensive analytical datasets. The entire methodology encompasses filtering out irrelevant data, normalizing attributes, and addressing missing values to highlight essential data points for our clients. DemandMatrix identifies the technology products that various companies license and resell. By integrating Narrow AI with human oversight, we can effectively leverage this information to connect you with accounts that are actively seeking your offerings. This includes conducting competitive analyses, forecasting demand, developing predictive models, and scoring leads and opportunities. We help pinpoint accounts that are at risk and uncover potential clients who would benefit from your product. Additionally, we provide solutions to critical business inquiries, enabling account-based marketing, lead generation, cross-selling, and retention strategies. Our services extend to forecasting, territory management, appointment scheduling, competitive campaign execution, and offering valuable sales insights. This ultimately empowers your sales team to focus their efforts more effectively. Furthermore, we assist in refining sales forecasts and identifying which accounts are currently in the market for your products. Overall, our approach ensures that you stay ahead in a competitive landscape while maximizing your sales potential.

Description

Zoho SalesIQ is a customer engagement, live chat and analytics platform that combines all of the best features of Zoho SalesIQ. It unifies all your marketing, sales and customer support efforts, giving your customers a great experience and driving business growth. Get to know your prospects and start the right conversation with them. SalesIQ is optimized for B2B and B2C businesses, regardless of size. It features built-in audio calling, screen-sharing, visitor information, lead ID, a drag-and drop custom bot builder, and an AI-driven chatbot that automates customer engagement. It is trusted by more than 450,000 businesses, including giants such as Mahindra Group and Renault, IIFL. Suzuki, Zee5, Fluitec and Borner Corp., to serve their customers at all stages of the customer lifecycle. Our live chat software starts at $0 and scales with your business without burning any holes in your pocket.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign
Campaign Monitor
CoSupport AI
DNN (DotNetNuke)
Google Cloud Platform
Joomla!
Kissmetrics
Leadspace
Mad Mimi
Mailchimp
Optimizely One
Pinnacle Cart
Strikingly
Yola
Zendesk
Zoho CRM
Zoho Campaigns
Zoho Desk
Zoho Mail
osCommerce

Integrations

ActiveCampaign
Campaign Monitor
CoSupport AI
DNN (DotNetNuke)
Google Cloud Platform
Joomla!
Kissmetrics
Leadspace
Mad Mimi
Mailchimp
Optimizely One
Pinnacle Cart
Strikingly
Yola
Zendesk
Zoho CRM
Zoho Campaigns
Zoho Desk
Zoho Mail
osCommerce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DemandMatrix

Founded

2015

Country

United States

Website

www.demandmatrix.com

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/salesiq/

Product Features

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

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