Average Ratings 0 Ratings
Average Ratings 10 Ratings
Description
Dedox is a web-based platform designed for teams to create comprehensive knowledge bases, including customer help centers, internal wikis, and product documentation. Users have the ability to upload various document formats, such as PDFs and Word files, and leverage AI technology to generate drafts of articles and categories. Teams can collaborate by reviewing and editing these drafts, incorporating their branding, and ultimately publishing them on either a Dedox subdomain or a custom domain of their choice. The published help centers feature article searches, feedback mechanisms, and analytics to track views and user searches. Various plan features facilitate team collaboration, support private knowledge bases, offer export options, provide REST API access, enable custom domain integration, and allow for Zapier automations, webhooks, and Model Context Protocol connections for AI assistants. Dedox is particularly beneficial for software and SaaS companies, support teams, and organizations that need to manage both customer-facing and internal documentation effectively. The platform offers a range of plans with varying usage limits and features, including a free tier alongside paid subscription options. Additionally, Dedox continues to evolve, ensuring that it meets the diverse needs of its users.
Description
Guru transforms how teams access and trust information.
As an AI knowledge platform, Guru unifies company data across chats, documents, and applications, giving people and AI assistants reliable, cited answers right where they work.
It connects to systems like Slack, Teams, Salesforce, and Google Workspace to surface verified insights without constant searching.
With automatic verification, source visibility, and permission-aware access, Guru keeps information accurate and ensures your organization operates from one dependable source of truth.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Zapier
Yes
AlexisHR
No
Axis LMS
No
Azure DevOps
No
ChatGPT
No
Dropbox
No
Dropbox Dash
No
Gmail
No
Help Scout
No
Hive
No
Integrations
Zapier
Yes
AlexisHR
Yes
Axis LMS
Yes
Azure DevOps
Yes
ChatGPT
Yes
Dropbox
Yes
Dropbox Dash
Yes
Gmail
Yes
Help Scout
Yes
Hive
Yes
Pricing Details
£0/month
Free plan available. Starter 29 GBP per month, Team 59 GBP per month, Pro 99 GBP per month, Enterprise from 299 GBP per month. Monthly plans have a 14-day free trial.
Free Trial
Yes
Free Version
Yes
Pricing Details
$25
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Dedox
Founded
2025
Country
United Kingdom
Website
dedox.ai
Vendor Details
Company Name
Guru
Founded
2013
Country
United States
Website
www.getguru.com
Product Features
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
Yes
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
Yes
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
Yes
Employee Communication Tools
Activity / News Feed
Yes
Audio / Video Conferencing
No
Blogs
Yes
Chat / Messaging
Yes
Employee Directory
Yes
Event Calendar
Yes
File Sharing
Yes
Knowledge Management
Yes
Newsletter Management
Yes
Surveys & Feedback
No
Enterprise Search
AI / Machine Learning
Yes
Faceted Search / Filtering
Yes
Full Text Search
Yes
Fuzzy Search
Yes
Indexing
Yes
Text Analytics
Yes
eDiscovery
No
Internal Communications
App Integration
Yes
Blogs
Yes
Chat/Messaging
Yes
Email Management
No
Employee Directory
Yes
Event Calendar
Yes
Newsletter Management
Yes
Photo Gallery
Yes
Social Sharing
Yes
Survey Management
No
Telephony
No
Video Chat
No
Voice Chat
No
Intranet
Activity / News Feed
Yes
Blogs
Yes
Calendar Management
Yes
Content Management
Yes
Discussions / Forums
Yes
Employee Directory
Yes
Knowledge Management
Yes
Policy Management
Yes
Search
Yes
Wiki
Yes
Knowledge Management
Artificial Intelligence (AI)
Yes
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
Yes
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Sales Enablement
Collaboration
Yes
Contact Management
Yes
Content Management
Yes
Document Management
Yes
Goals / Quota Management
No
Lead Management
No
Meeting Management
No
Performance Management
No
Presentation Management
Yes
Proposal Management
No
Territory Management
No
Training Management
Yes
Team Communication
Activity / News Feed
Yes
Audio Calls
No
Calendar Management
No
Chat / Messaging
No
Discussion Threads
Yes
File Sharing
Yes
Mobile Access
No
Push Notifications
Yes
Search
Yes
Surveys & Feedback
No
Task Management
Yes
Video Conferencing
No