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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Deckadance 2 enhances artistic freedom for everyone, from seasoned touring artists to home-based creators and various types of DJs. Its robust functionality allows it to operate as a standalone program or as a plugin within your preferred host software, offering adaptable setups tailored to your performance needs. The software supports VST-compliant effects and soft synths, enabling the creation of extraordinary musical experiences, while also being compatible with MIDI controllers and timecoded vinyl or CD setups. With Deckadance 2, you'll find all the essential tools and features to distinguish yourself in the music scene! You can create as many deck and mixer configurations as you wish and save them as "snapshots" for easy retrieval later through customizable keyboard shortcuts, whether in momentary or toggle settings. This level of customization ensures that every performance can be uniquely crafted to express your individual style.

Description

Enhance your customer interactions with Groove, the all-in-one solution designed to engage, assist, and impress your clientele. Our platform ensures that you and your team can effortlessly provide exceptional customer experiences at every touchpoint. Enjoy authentic, direct dialogues with your customers, streamlining communication and allowing you to focus more on addressing their needs rather than just providing support. Groove empowers your support team to respond to customer inquiries swiftly and effectively, boosting overall efficiency. You can annotate conversations with internal notes for discreet discussions among team members, fostering collaboration. Additionally, the system allows you to see if someone is already engaged in a conversation, preventing the awkwardness of duplicate responses. By designating specific conversations to individual team members, accountability and clarity regarding responsibilities are always maintained, leading to a more organized approach to customer service. With Groove, your team can transform the way you interact with customers, ensuring that every engagement is memorable and impactful.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AppointmentCore
Benchmark Email
Cyfe
Desktop.com
Helpware
HubSpot CRM
HubSpot Customer Platform
Insightly
LinkedIn
Lyftrondata
Pabbly Connect
Quickwork
Rambox
Refold
RevvedUp
Robly
Shopify
Slaask
VisitorTrack
Zulip

Integrations

AppointmentCore
Benchmark Email
Cyfe
Desktop.com
Helpware
HubSpot CRM
HubSpot Customer Platform
Insightly
LinkedIn
Lyftrondata
Pabbly Connect
Quickwork
Rambox
Refold
RevvedUp
Robly
Shopify
Slaask
VisitorTrack
Zulip

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$12 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Staton

Founded

1946

Country

United States

Website

www.stantondj.com/deckadance-2.html

Vendor Details

Company Name

Groove Networks

Founded

2013

Country

United States

Website

www.groovehq.com

Product Features

DJ

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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