Compare Datascribe LPO vs. Sentics Customer Care

Thousands of businesses rely on our 24/7 support because our professionally trained, bilingual receptionists and cutting-edge technology guarantees awesome customer service is always delivered on their behalf. Acting as a seamless part of your company, they're available to answer calls and respond to website chats whenever you need, and around the clock. Our pricing is simple; with plans starting from $70 per month. Why choose VoiceNation: - America's best receptionists - Essential and Personalized plans to suit every business - A culture like no other - Years of industry knowledge - Gold standard technology - Outstanding account management

InterProse ACE is a modern, cloud-based debt collection software platform built for collection agencies who specialize in consumer or commercial debt, including healthcare, property management, education, and government accounts. ACE also serves collection attorneys, property managers, original creditors, financial institutions and government entities. Heavily configurable and flexible with no one business use case in mind, our debt collection application facilitates account management, secured/unsecured payment plans, client invoicing and reports, legal judgment tracking, data reporting/analytics, and process automation while doing it all in a highly efficient and cost-effective way. Key features include account bundling, account-level documents attachments, heavy process automation, client access, trust accounting, credit reporting, consumer self-service tools, and numerous tech integrations. ACE customers enjoy monthly updates/upgrades to the platform, real-time data & document backups, inherited third-party security audit attestations (SOC2Type2, PCI, PENTEST, HIPAA, StarAlliance, etc.), real-time consumer and client portals, open-API connections, among other modern conveniences that let them focus on business.

DWR eDiscovery allows legal professionals to review, process, and produce documents that could be relevant to litigation. Our Software and hosted Subscriptions offers a wide range of document review tools, including AI search, keyword search, keyword highlight, metadata filtering and marking documents. It also has privilege log, redactions and analysis tools to help users better understand their document corpus. These features can all be done by the user themselves, so they can do the standard eDiscovery tasks without consulting. DWR eDiscovery offers subscriptions to both hosted and on-prem eDiscovery. DWR Pro desktop software can be downloaded to your computer or server. DWR Pro costs $1995per concurrent use license/year. Cloud subscriptions are charged per-GB for hosting and there are no hidden fees. The entry-level Single Matter subscription costs $10/GB/Month and has a minimum of $250 per month. Private clouds allow multiple matters and multiple users for no more than $4/GB/month moving quickly to $1/GB/month.

iPlum is a mobile first solution for business professionals. The solution provides a separate line with calling, texting and phone system features on your mobile for individuals or an enterprise. iPlum works on your existing smartphone without changing carriers. It is simple to use, backed with enterprise security controls. The platform provides HIPAA compliance for healthcare professionals and Mobile communication compliance for financial & legal sector employees. Businesses get advanced features like auto-attendant, extensions, call recording, transcriptions, auto-text reply and more for their mobile line. You can get a prompt response to your calls and texts during business hours. A centralized portal helps you organize your team. Manage iPlum users from different profiles and permissions through a corporate account. You can show your customers that you care by automatically sending business

kama.ai's Designed Emotional Intelligence, kama DEI, truly understands the meaning and human impact behind your client or user's situation or inquiry the way we as people understand each other. Our Natural Language Understanding (NLU) technology, combined with our proprietary knowledge base, and our human value guidance algorithm supports true human-like understanding and inference behind the interactions with users. Our knowledge base content is easily 'programmed' in natural language, rated by human values, that we all understand, creating an ever expanding Virtual Agent that can answer questions for your clients, employees or other stakeholders. Conversation journeys deliver prioritized product and service information, directly the way your product or service experts or client practitioners want to communicate it. No data scientists or programmers are required. kama DEI Agents can 'speak' over our website chat interface, Facebook Messenger, smart speakers, or from within mobile applications. Ultimately, we help you get the right information, to the right people, at the right time, providing any-time client engagement, increasing your marketing ROI and building your brand's loyalty

Next-generation technology for digital signage professionals Yodeck, a cloud-based digital signage platform, is unbeatable. It powers your screen with dynamic content that instantly engages your target audience. Yodeck makes it easy to create, schedule, and design content from the web. To get your message across to those who matter most to you, use attention-grabbing media such as videos, images and PDF files, Office documents, data dashboards, and social media. It provides enterprise-grade security and control. Yodeck's drag-and-drop editing feature allows users to be creative in organizing content into interesting layouts. Yodeck is proud to offer a unique digital signage solution for businesses of all sizes. This includes local diners as well as global leaders like Delta Airlines, Autodesk and Adobe.

Rastrac offers a wide range of services and the ability to design custom solutions. You can view the current location of your assets and vehicles, and track your vehicles from your mobile device. You can quickly see what's happening in your fleet and take action. You can monitor your fleet's health by obtaining information about devices that are not reporting, idle time and speeding incidents. Our non-proprietary GPS tracking software and devices can be used with almost any third-party system. This flexibility allows you to integrate Rastrac’s equipment or software into existing systems, saving time, energy, money, and money. Rastrac's vehicle tracking features can be accessed from any programming environment via the Rastrac Web API. This allows for automated scripting of common tasks and seamless integration into customer user interfaces with other business-specific tools.

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

NemoVote is a modern, intuitive platform designed for secure, digital voting and elections. Built for organizations like unions, political parties, associations, and businesses, NemoVote simplifies both routine motions and complex election processes, all while offering transparent and unbeatable pricing. Trusted by well-known organizations such as WMA - World Medical Association, JEF – Young European Federalists and many more, NemoVote simplifies election management with a low learning curve for administrators, making online elections, hybrid elections and in-person elections easy to handle. NemoVote offers all the functionality needed for secure and efficient voting, including transparent pricing with no hidden fees. With GDPR compliance, data protection, and legal security at its core, NemoVote guarantees that elections meet the highest standards of safety and reliability. Designed to support elections of any size, it’s perfect for associations, unions, businesses, and non-profits looking for a flexible and cost-effective solution. Backed by a dedicated support team, NemoVote provides expert assistance, even live support, ensuring smooth elections from start to finish.

Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.