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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Datagran streamlines the execution of your data model on information and seamlessly transfers the resulting data between your business applications, allowing you to concentrate on what truly matters. From this point forward, when a new team member comes aboard, there's no need for cumbersome data transfers to different systems. With Datagran, all departments function within the same workspace, enabling administrators to designate specific roles effectively. As teams operate as independent units, maintaining data consistency becomes essential. Our platform ensures uniformity in data sets, tools, and practices, delivering the quality that is anticipated throughout the organization. Furthermore, team members now have the capability to generate and share their own tailored analyses for use by everyone in the company. This collaborative environment provided by Datagran gives everyone access to identical data sets while fostering teamwork around those insights. Research indicates that this method, linked to the “Agile” approach, can enhance goal achievement by as much as 27%, demonstrating the effectiveness of our platform in driving organizational success. Additionally, with improved communication and shared access to resources, teams can respond more swiftly to changing needs and challenges within the business landscape.

Description

Google, Facebook, local search directories and employee review sites, as well as app directories and directories. You can track reviews about your products and services from one easy-to-use dashboard. Consumers expect a response within 24hrs of posting an online question. This is more than 80%. Receive automatic email notifications to keep up with new reviews and respond directly from the Reputology interface. Our native workflow tool allows you to track how your team responds to reviews and monitor the progress of each review. Reputology allows you to escalate issues to the right people so your team can provide top-notch customer service. Even if you are experienced in dealing with unhappy customers, responding to negative reviews can be daunting. It can be difficult to turn this into a scaleable process for your entire company. However, consistency is crucial for a high-quality response and resolution.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Hootsuite No 

Integrations

Hootsuite Yes 

Pricing Details

$39.99 per month
Free Trial No 
Free Version Yes 

Pricing Details

$49 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Datagran

Founded

2017

Country

United States

Website

www.datagran.io

Vendor Details

Company Name

Reputology

Founded

2013

Country

United States

Website

reputology.com

Product Features

Social Media Marketing

Analytics Yes 
Automated Publishing Yes 
Contact Management No 
Content Management No 
Conversion Tracking Yes 
Customer Targeting Yes 
Keyword Filtering No 
Multi-Account Management No 
Post Scheduling No 

Product Features

Brand Management

Approval Process Control No 
Artwork Management No 
Asset Management No 
Change Management No 
Fulfillment Distribution No 
Project Management Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation No 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Social Media Marketing

Analytics Yes 
Automated Publishing No 
Contact Management No 
Content Management No 
Conversion Tracking No 
Customer Targeting No 
Keyword Filtering Yes 
Multi-Account Management Yes 
Post Scheduling Yes 

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