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features
design
support

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Description

DataScope is a SaaS platform that digitizes field operations by replacing paper processes with mobile forms, real-time data, and automated reporting. More than 300,000 users in 30+ countries rely on DataScope to manage inspections, safety workflows, quality controls, audits, maintenance tasks, and work orders across multiple sites. With DataScope, teams collect structured data offline, sync automatically when connectivity returns, and operate from a single source of truth. Dynamic digital forms support barcode and QR scanning, photo and evidence capture, GPS logging, conditional logic, and digital signatures. This transforms any operational workflow into a fast, reliable, and fully auditable process. Supervisors gain real-time dashboards, automated reports, status tracking, and analytics that highlight delays, non-conformities, and bottlenecks. The platform integrates easily with existing systems through SSO, OAuth2 Webhooks, REST APIs, Zapier, Google Sheets, Power BI, Power Automate, and more. All paid plans include unlimited users, allowing organizations to scale without per-seat costs. Pricing is based on actions, such as submitted forms, completed tests, or digitally signed documents, offering predictable and usage-based growth as operations expand. DataScope is widely used in industries such as manufacturing, food and beverage, logistics, mining, energy, construction, facility management, and field services—helping teams improve compliance, reduce errors, and accelerate decision-making. DataScope’s mission is to bring transparency, efficiency, and real-time intelligence to organizations that depend on frontline work.

Description

Effortlessly manage the entire range of field service business tasks, including customer communications, asset tracking, order processing, invoicing, and reporting with Service Pro, an enterprise application designed to streamline field service management. Given the current challenges of declining profit margins and fierce competition for clients, enhancing the efficiency of your service department in tracking field resources has become increasingly vital. Service Pro boasts robust features such as Dispatching, Contracts, Appointments, and Work Orders, which can significantly elevate your field service performance. With decades of experience in service management software and a client base spanning numerous industries, we have incorporated extensive service functionalities into Service Pro®. We encourage you to explore our software and see how it can benefit your organization. As a cloud-based solution, Service Pro allows for quicker and more straightforward daily management of your service operations, eliminating the complexities associated with traditional on-premises IT systems, thereby enabling your team to focus on delivering exceptional service to your customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BI Book Yes 
Dragon Metrics No 
Google Cloud BigQuery Yes 
Google Sheets Yes 
Microsoft Power Automate Yes 
NetSuite No 
SQL Server Yes 
Zapier Yes 

Integrations

BI Book No 
Dragon Metrics Yes 
Google Cloud BigQuery No 
Google Sheets No 
Microsoft Power Automate No 
NetSuite Yes 
SQL Server No 
Zapier No 

Pricing Details

$199.00 per month for Starter
All paid plans include unlimited users; pricing is based only on the number of actions you use.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

DataScope

Founded

2016

Country

USA

Website

www.datascope.io

Vendor Details

Company Name

MSI Data

Founded

1989

Country

United States

Website

www.msidata.com/service-pro-software

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
For Builders Yes 
For Electricians Yes 
For Field Service Businesses Yes 
For HVAC Yes 
For Plumbers Yes 
For Roofers Yes 
Invoicing No 
Job Tracking Yes 
Payments No 
Quoting No 
Reporting No 
Scheduling Yes 
Time Tracking Yes 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management No 
Job Tracking Yes 
Mobile Access Yes 
Routing No 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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