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Average Ratings 15 Ratings
Description
Harness the full potential of your company's insights right within Slack.
DataQA is a knowledge management tool designed specifically for Slack, enabling teams to easily bookmark, categorize, and preserve valuable information directly in the platform.
Enhanced access to knowledge not only boosts productivity but also fosters greater accountability and improves the onboarding process for new employees. You can save critical product conversations, images, and explanatory materials, while also keeping a record of shared links about market trends and companies. This tool allows teams to compile frequently asked questions, enhancing the transition for newcomers, and it offers the ability to follow specific topics, ensuring that you stay updated with regular digests. By streamlining the saving of essential discussions and resources, DataQA enriches the onboarding experience for both new hires and seasoned staff alike. Unlike other applications, it integrates seamlessly into your existing workflow without requiring you to leave Slack or duplicate any content, making it an invaluable addition to your team's toolkit.
Description
ProProfs Knowledge Base serves as a powerful knowledge management tool designed to create easily searchable online FAQs, enhancing customer service and minimizing ticket volumes. This platform centralizes access to a wide array of files, documents, and instructional articles, allowing users to reach them from various devices and platforms. Organizations can seamlessly disseminate crucial information to train their sales, customer service, and support personnel effectively. Furthermore, it acts as a valuable resource for onboarding new employees, familiarizing them with company protocols and procedures. By significantly boosting productivity, ProProfs Knowledge Base enables both employees and customers to swiftly locate the information they seek, regardless of time or location. Additionally, this software alleviates the repetitive task of answering frequently asked questions, streamlining communication and efficiency within the organization. Ultimately, it enhances overall operational effectiveness by ensuring that knowledge is readily available when needed.
API Access
Has API
API Access
Has API
Integrations
Freshdesk
Google Analytics
Jira
Jira Work Management
LiveChat
Olark
Salesforce Essentials
Slack
SnapEngage
Tidio
Integrations
Freshdesk
Google Analytics
Jira
Jira Work Management
LiveChat
Olark
Salesforce Essentials
Slack
SnapEngage
Tidio
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$6 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DataQA
Founded
2021
Website
dataqa.ai/
Vendor Details
Company Name
ProProfs
Founded
2006
Country
United States
Website
www.proprofs.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Help Authoring Tools
Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support