Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
DataOceans is a leader in Customer Communications Management (CCM), providing data-driven, omni-channel communication solutions. We empower organizations to generate and deliver personalized letters, notices, and statements more efficiently - simplifying processes and supporting compliance efforts. Additionally, we help businesses better engage with customers through intuitive self-service portals that make billing, payment activities, and other self-service transactions more efficient.
Drawing on over 15 years of experience, DataOceans has consistently delivered solutions to a wide array of organizations, spanning Fortune 500 corporations and innovative start-ups across the highly regulated consumer finance, credit union, banking, and healthcare sectors. By closely collaborating with client teams, we ensure the seamless implementation of solutions, fostering enduring partnerships.
Description
Cavisson NetOcean serves as an advanced back-end application simulator that eliminates reliance on back-end applications and external systems, facilitating quicker quality and performance assessments while speeding up the time-to-market process. Major Fortune 500 companies depend on Cavisson NetOcean to concentrate on the system being tested, lower the total cost associated with application testing, and expedite the delivery of their software products. By capturing and emulating the behavior and performance traits of real production environments, NetOcean provides invaluable insights to development and testing teams, making these characteristics accessible within the testing environment. Additionally, the platform offers the ability to tailor responses for the simulated services and implement boundaries or error conditions, enhancing testing accuracy and reliability. This level of customization ensures that teams can effectively prepare for a wide range of scenarios they may encounter in real-world operations.
API Access
Has API
No
API Access
Has API
No
Integrations
COBIS Everywhere
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DataOceans
Founded
2005
Country
United States
Website
www.dataoceans.com
Vendor Details
Company Name
Cavisson Systems
Founded
2007
Country
United States
Website
www.cavisson.com
Product Features
Customer Communications Management
Batch Communications
Yes
Chat / Messaging
No
Content Management
Yes
Email Distribution
Yes
Interactive Content
No
Multi-Channel Communications
Yes
On-Demand Communications
Yes
Personalization
Yes
Print Management
Yes
Template Management
Yes
Video Content
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
Yes
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Virtualization
Archiving & Retention
No
Capacity Monitoring
No
Data Mobility
No
Desktop Virtualization
No
Disaster Recovery
No
Namespace Management
No
Performance Management
No
Version Control
No
Virtual Machine Monitoring
No