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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

DataHawk consolidates all your marketplace information into one platform, converting it into straightforward actionable insights that help you enhance profitability and revenue across various channels. With a comprehensive end-to-end solution, integrated artificial intelligence, and user-friendly dashboards, ecommerce analytics becomes significantly more robust and accessible. You can work with the most extensive marketplace data available, all in one convenient location. Access to enriched historical data allows for improved trend tracking, threat avoidance, and opportunity identification. The platform is customizable and adaptable to meet unique business challenges and emerging requirements seamlessly. You can also integrate your preferred data and analytics tools into the system. Supported by seasoned ecommerce and data specialists, DataHawk understands the specific hurdles you encounter because they have experienced similar challenges themselves. Utilizing machine learning and AI, DataHawk continuously monitors data, assists in decision-making processes, identifies and prioritizes necessary actions, and even automates those actions to streamline operations. This comprehensive approach ensures you are always ahead in the competitive ecommerce landscape.

Description

GroHawk leverages NPS, CSAT, and CES metrics to gauge current customer sentiment regarding your brand. Are your employees and customers poised to resume business interactions with you? What improvements would they desire? If you need a solution for collecting customer information for Track & Trace, you can survey your employees to gauge their feelings about your new protocols as they return to work. Engage with your customers to grasp their concerns as they start shopping with you again. By gathering customer information, you can ensure compliance with government regulations while reopening your business. GroHawk comes equipped with industry-specific survey questions designed by top retail experts. You can also supplement core surveys with your own unique questions to gather feedback on various aspects of your offerings. The system generates multiple report formats, providing you with detailed insights for a deeper understanding of customer behavior and preferences. Additionally, leveraging this data can lead to informed decision-making that enhances customer satisfaction and loyalty.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acryl Data Yes 
Adobe Campaign Yes 
Alation Yes 
Amazon Yes 
Amazon QuickSight Yes 
Facebook Ads Yes 
Google Ads Yes 
Google Analytics Yes 
Google Cloud BigQuery Yes 
Google Sheets Yes 
MODE Yes 
Microsoft Power BI Yes 
NetSuite Yes 
Oracle Cloud Infrastructure Yes 
Salesforce Yes 
Shopify Yes 
Sisense Yes 
Tableau Yes 
Walmart Yes 
Zapier Yes 

Integrations

Acryl Data No 
Adobe Campaign No 
Alation No 
Amazon No 
Amazon QuickSight No 
Facebook Ads No 
Google Ads No 
Google Analytics No 
Google Cloud BigQuery No 
Google Sheets No 
MODE No 
Microsoft Power BI No 
NetSuite No 
Oracle Cloud Infrastructure No 
Salesforce No 
Shopify No 
Sisense No 
Tableau No 
Walmart No 
Zapier No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$35 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DataHawk

Founded

2017

Country

France

Website

datahawk.co

Vendor Details

Company Name

GroHawk

Founded

2017

Country

United Kingdom

Website

www.grohawk.com

Product Features

Amazon Seller Tools

A/B Testing No 
Alerts / Notifications No 
Analytics / Reporting No 
Campaign Management No 
Competitor Analysis No 
Content Management / Optimization No 
Conversion / ROI Tracking No 
Customer Data Management No 
Email Marketing No 
Feedback Management No 
Inventory Management No 
Keyword Tracking / Research No 
Order Management No 
PPC Ads Management No 
Price Optimization No 
Rank Optimization No 
Refund Management No 
Review Management No 
Sales Tracking / Analysis No 
Shipping Management No 
Trend Analysis No 

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

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