Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our Dakota Warehouse Management System is specifically tailored for the food distribution sector, rather than being a generic application that has been altered for this purpose. We concentrate solely on the unique needs of food distributors, developing solutions that align with the Produce Traceability Initiative and the Food Safety Modernization Act. Our system allows for the designation of one or more areas in the warehouse to store a variety of items simultaneously. As orders are prepared, items can be transferred from overflow storage into these designated slots. We optimize the use of space within each slot through the implementation of Virtual Slots. When various items from the Overflow are assigned to the same slot, our software generates a Virtual Slot, ensuring effective allocation of items within that space. This innovative approach not only enhances organization but also improves overall efficiency in the warehouse. By maximizing the storage potential, we help clients streamline their operations while adhering to industry regulations.
Description
Elevate your customer experience through advanced conversational intelligence that sets a new standard. Our context-aware solutions empower businesses to deliver exceptional service on a single, robust platform. By facilitating smooth, multi-channel interactions, we enable hassle-free communication with your customers. This context-driven approach fosters meaningful relationships with clients, making it easier than ever to engage with them. Engage serves as a comprehensive platform that supports industries aiming to enhance and streamline customer interactions, significantly elevating service quality. Employees can efficiently manage tasks from anywhere at any time, utilizing any mobile device available to them. To tailor our services to your specific requirements, we offer a detailed assessment questionnaire that highlights your unique needs. Furthermore, you can configure staff, departments, divisions, and locations, alongside creating customizable appointment time slots that align with your business demands, ensuring optimal service delivery at every level. With this flexibility, businesses can design service time slots that cater to their operational requirements, enhancing overall efficiency and customer satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Google Cloud Platform
No
Microsoft Office 2021
No
Microsoft Outlook
No
WhatsApp
No
Integrations
Google Cloud Platform
Yes
Microsoft Office 2021
Yes
Microsoft Outlook
Yes
WhatsApp
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BFC Associates
Founded
1987
Website
bfcassociates.com/sandbox/dakota-series/
Vendor Details
Company Name
WSD Digital
Country
United States
Website
reframesolutions.com/engage/
Product Features
Food Service Distribution
Costing
No
Customer Management
No
Import / Export Management
No
Inventory Management
Yes
Lot Tracking
Yes
Order Management
No
Picking & Routing
Yes
Purchasing
No
Quotes / Estimates
No
Traceability
Yes
Vendor Management
Yes
Warehouse Management
Yes
Warehouse Management
3PL Management
No
Barcoding / RFID
Yes
Category Customization
No
Channel Management
No
Demand Planning
No
Inventory Management
Yes
Location Control
No
Order Management
No
Purchasing
No
Quality Control
Yes
Receiving / Putaway Management
Yes
Returns Management
Yes
Shipping Management
No
Product Features
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Calendar
Calendar Sync
No
Collaboration Tools
No
Multi-Device Support
No
Reminders
No
Room Booking
No
Scheduling
No
Task Manaagement
No
Cloud Communication Platform
Audio / Video Conferencing
No
Call Center
No
Call Recording
No
Call Routing
No
Chat / Messaging
Yes
Fax Management
No
File Sharing
No
IVR / Voice Recognition
No
Customer Communications Management
Batch Communications
No
Chat / Messaging
Yes
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
Yes
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
Yes
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Success
Account Alerts
No
Account Management
No
Communication Management
Yes
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
Yes
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No