Average Ratings 5 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

DP360 CRM has established a reputation for excellence in agile software development, highlighted by our advancements in technology. We've created a wealth of resources, including guides, instructional videos, webinars, and workshops that focus on process, procedure, and accountability tools tailored for sales, parts and accessories, and service departments, ensuring our platform remains accessible and user-friendly for all. Dealership Performance 360 CRM has garnered attention in numerous CRM-focused publications, earning recognition as industry specialists in Powersports Business. With insights from their mentor, the late Ed Lemco, and over ten years of experience in CRM and BDC, Dealership Performance 360 CRM has built a solid knowledge base that offers a distinct viewpoint on thriving Powersport businesses and their operators. This expertise has been instrumental in fostering the growth of users who rely on it, demonstrating resilience and proven success in the constantly changing landscape of the Powersport industry. Furthermore, our commitment to innovation continues to drive best practices and enhance user engagement across all sectors.

Description

Salesforce Agentforce Automotive is a purpose-built automotive CRM designed for OEMs, retailers, dealers, and captive finance organizations. It brings together driver profiles, vehicle data, and service history into one unified platform. By centralizing information, teams gain complete visibility into every customer interaction across the ownership lifecycle. AI-powered agents deliver real-time alerts, recommendations, and next-best actions directly within workflows. Sales and service teams can proactively engage drivers to resolve issues and enhance satisfaction. The platform streamlines management of leases, warranties, and claims to reduce friction and improve efficiency. Contextual data enables personalized offers, upgrades, and immersive in-vehicle experiences. Integration with Data 360, MuleSoft, Marketing Cloud, and Commerce Cloud expands data activation and engagement capabilities. Built-in automation increases productivity while reducing manual effort. Agentforce Automotive helps automotive organizations accelerate innovation and build long-term brand loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Blackpurl
Collate
Salesforce

Integrations

Blackpurl
Collate
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Dealership Performance 360 CRM

Founded

2014

Country

United States

Website

www.dealershipperformancecrm.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/automotive/cloud/

Product Features

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Product Features

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

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