Compare DICE vs. Hatch Tickets in 2026

Hatch Tickets

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Description

Discover the latest happenings in your city and stay in tune with events in your timezone by downloading the app for a tailored experience. Collaborating with DICE goes beyond mere ticket sales; it connects you with the finest venues, promoters, and festivals around the globe. Thanks to DICE’s advanced recommendation system, your events will reach the audiences that matter most. Our Waiting List option simplifies the process of gauging interest and helps you prepare for a full house. We take care of ticketing, customer inquiries, and refunds, allowing you to focus entirely on making your event unforgettable. With DICE, you can ensure that every detail is perfected for an extraordinary experience.

Description

Hatch Tickets is a UK-based platform that specializes in booking and ticketing for leisure venues offering timed experiences such as soft play areas, trampoline parks, ice skating rinks, escape rooms, and seasonal attractions. The platform efficiently manages bookings, particularly in scenarios where slots are limited, ensuring that customers can secure their desired times. Each participating venue is provided with a customized booking page on a dedicated subdomain, enhancing their brand visibility. Payments are processed directly into the venue's Stripe account, meaning that the venue retains its status as the merchant of record without Hatch ever holding any funds. Features include the ability to manage recurring sessions and special events, maintain real-time availability with capacity limits, and offer various ticket types, add-ons, discount codes, and off-peak pricing options. Upon arrival, customers can easily enter with QR tickets scanned via a phone or tablet, while a built-in till facilitates walk-in customers through a card reader, ensuring seamless online and in-person transactions. Following a sale, the system automatically builds a mailing list, prompts visitors for reviews, and follows up on abandoned carts. Moreover, businesses that operate multiple venues can manage all their locations under a single login, with each venue maintaining its unique branding and Stripe account. There are no monthly fees associated with the service; instead, Hatch charges a straightforward 3% fee at the time of sale. This innovative approach not only streamlines the booking process but also enhances the overall customer experience for both venues and patrons alike.