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Description
This integrated platform merges marketing, customer service, and digital interactions to foster satisfied customers. It centralizes dialogues from various social media accounts and other digital avenues, including email, SMS, and website forms, allowing for seamless communication. Equip your team to engage with clients, address service challenges, and provide exceptional customer experiences. Facilitate collaboration among your creative teams, agencies, and freelancers to effectively plan and schedule content across all social media channels. Say goodbye to endless email chains and file sharing, as DGTL Create consolidates all necessary tools into a single platform. It also analyzes, enriches, and archives data from your connected accounts, conversations, and creative processes, offering valuable insights that enhance your understanding of customer experiences. Moreover, benefit from top-tier support and direct communication with our product engineering team for any inquiries or assistance. This holistic approach ensures that your business not only meets customer expectations but exceeds them consistently.
Description
Relay is an innovative suite of self-service applications designed to empower governments. This single platform enables seamless collaboration among agency operations, enhancing their overall effectiveness through the use of automation, data analysis, and community engagement. By adopting Relay's integrated approach to automated customer service, agencies can optimize staff productivity, reduce expenditures, and elevate the standard of service provided to citizens. For individuals, this means they can conveniently access their information anytime, anywhere, in a manner that suits them best. The Relay Portal stands out as a comprehensive tool for administration and data management, offering real-time health insights, in-depth reporting, management of outreach campaigns, customizable features, and much more, all through an intuitive dashboard. Additionally, payment solutions utilized by agencies are compliant with PCI standards and validated by PA-DSS, ensuring top-tier security. This commitment to safeguarding payment information instills confidence in both agencies and their customers, reinforcing the importance of data protection in today’s digital landscape. Ultimately, Relay not only streamlines operations but also enhances the overall experience for everyone involved.
API Access
Has API
API Access
Has API
Integrations
Accela
CentralSquare Records
Facebook
Google Cloud Platform
IMSpost
Infor CRM
Instagram
LinkedIn
POSSE
Trimble Cityworks
Integrations
Accela
CentralSquare Records
Facebook
Google Cloud Platform
IMSpost
Infor CRM
Instagram
LinkedIn
POSSE
Trimble Cityworks
Pricing Details
$179 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DGTLsuite
Country
United States
Website
dgtlsuite.com
Vendor Details
Company Name
Selectron Technologies
Country
United States
Website
www.selectrontechnologies.com/relay/
Product Features
Content Creation
Advertising Content Creation
Case Study Creation
Collaboration Tools
Content Calendar
Content Creator Marketplace
Content Curation
Content Planning
Content Topic Research
Create Reports
Marketing Content Creation
Quiz Creation
Sales Content Creation
Template Creation
User-Generated Content
Video Content Creation
Visual Content Creation
Written Content Creation
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content