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Description
DACK offers a comprehensive operator portal that empowers managers to oversee, tailor, and enhance the guest experience through features like messaging, verification, and check-in/check-out processes. With the innovative DACK app, guests can head directly to their accommodations—be it a room, home, or apartment—without the need to interact with front desk staff or rental offices. The app facilitates seamless check-ins and grants access via mobile keys or key codes, ensuring convenience for users. Moreover, guests can discover detailed information about their lodging's amenities, nearby attractions, and specific stay instructions, all at their fingertips. DACK also features a revenue-generating upsell platform that enables operators to expand their income beyond standard guest bookings. Basic add-ons, such as adjustable check-in times and pet fees, can significantly enhance profitability, but the possibilities are endless. With our versatile upsell platform, you can provide unique offerings like private chefs, ski equipment rentals, or baby gear—anything that could elevate the guest experience and satisfaction. This not only enriches their stay but also fosters loyalty, encouraging them to return in the future.
Description
Introducing a cutting-edge, all-encompassing cloud-based hospitality solution, iLumio enhances the way hotels interact with their guests throughout their entire journey. From the initial room reservation to selecting entertainment options during their visit, utilizing mobile check-in and digital locks, and finally, the checkout process, it streamlines every interaction. The iLumio Mobile Concierge stands out as the premier digital guest service platform available on mobile devices, facilitating guest relationship management at each phase of their stay, including booking, check-in, preference customization, and post-checkout assistance. Furthermore, iLumio Valet serves as an innovative multimedia digital entertainment and service system, regarded as the leading product in the realm of digital guest services accessible through hotel televisions. Additionally, it is enhanced by a specialized tablet application available in each guest's room, promoting seamless room automation and efficient communication between guests and hotel staff. This comprehensive approach not only elevates guest experiences but also optimizes operational efficiency for the hospitality industry.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DACK
Founded
2021
Country
United States
Website
www.dackinc.com
Vendor Details
Company Name
iLumio
Country
Poland
Website
ilumioapp.com
