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Description
DACK offers a comprehensive operator portal that empowers managers to oversee, tailor, and enhance the guest experience through features like messaging, verification, and check-in/check-out processes. With the innovative DACK app, guests can head directly to their accommodations—be it a room, home, or apartment—without the need to interact with front desk staff or rental offices. The app facilitates seamless check-ins and grants access via mobile keys or key codes, ensuring convenience for users. Moreover, guests can discover detailed information about their lodging's amenities, nearby attractions, and specific stay instructions, all at their fingertips. DACK also features a revenue-generating upsell platform that enables operators to expand their income beyond standard guest bookings. Basic add-ons, such as adjustable check-in times and pet fees, can significantly enhance profitability, but the possibilities are endless. With our versatile upsell platform, you can provide unique offerings like private chefs, ski equipment rentals, or baby gear—anything that could elevate the guest experience and satisfaction. This not only enriches their stay but also fosters loyalty, encouraging them to return in the future.
Description
TravelPal is an innovative AI-driven messaging and upsell solution designed specifically for vacation rental property managers utilizing Guesty, available for a monthly fee of $25 per unit. This tool ensures that guest inquiries are addressed 24/7 in the language used by the guests, leveraging your own listing data and historical message exchanges. It also facilitates the sale of services such as late checkouts, early check-ins, and mid-stay cleanings directly within the chat, applying your specified prices and allowing payment via card, while seamlessly documenting every transaction in Guesty for easy access by your front desk and cleaning staff. TravelPal effectively recognizes when to pause its services; it halts operations for complaints or refund requests and promptly notifies a human representative. Additionally, any questions that fall outside its confidence level are flagged for your team, ensuring that responses are communicated back to guests in a unified manner. The service is offered at a straightforward rate of $25 per unit per month, with no hidden fees for onboarding, no commissions on upsells, no limitations on messaging, and no extra costs as you expand your portfolio. A property management company based in Miami has successfully implemented TravelPal for 144 units since August 2026, showcasing its effectiveness and reliability in enhancing guest communication and service offerings.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
OwnerRez
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$25/month/unit
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
DACK
Founded
2021
Country
United States
Website
www.dackinc.com
Vendor Details
Company Name
TravelPal Inc.
Founded
2024
Country
United States
Website
asktravelpal.com
Product Features
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
