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Description
For businesses operating in several locations, keeping track of and addressing online reviews can be a challenging, labor-intensive, and costly endeavor. With a multitude of review platforms to monitor and an influx of daily feedback, staying on top of them can feel nearly unmanageable.
The DAC Reputation Management platform simplifies this process for brands with multiple outlets by enabling them to swiftly identify issues, implement solutions, and assess performance across each location. This all-in-one tool allows for the seamless monitoring, management, analysis, and mitigation of negative reviews while also facilitating the promotion of positive feedback. Users can oversee and respond to reviews on all major online platforms, such as Google, Yelp, Facebook, and TripAdvisor, without the hassle of visiting each site separately. By using pre-filled response templates, businesses can further streamline their review management process, saving valuable time and resources in the long run. This efficient solution not only enhances customer engagement but also strengthens the brand's overall reputation.
Description
RepuClinic™ is a specialized review management tool designed specifically for local service providers. It seamlessly connects with your scheduling or CRM systems to dispatch customized review requests via SMS and email following the completion of each job. To ensure no potential reviews are overlooked, automated follow-up reminders are sent to those who haven't responded, thus maximizing review collection. Every customer is invited to provide feedback, regardless of their level of satisfaction, fully adhering to the review guidelines set by Google.
The platform enables users to track reviews from over 40 different sites, such as Google, Yelp, Facebook, HomeAdvisor, and Angi, all from a single dashboard, complete with real-time notifications for any new feedback. Additionally, AI-generated response templates are created for each review and can either be published automatically or reviewed prior to posting.
RepuClinic™ caters to more than 45 different trade sectors, including HVAC, roofing, plumbing, electrical, landscaping, pest control, cleaning services, med spas, and many others. A risk-free 90-day trial is offered at no cost and does not require a credit card, while the Premium Plan is priced at $197 monthly. This comprehensive approach not only streamlines the review process but also enhances the overall reputation management for local businesses.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$197/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DAC Groupo
Founded
1972
Country
United States
Website
www.dacgroup.com/local-marketing-platforms/reputation-management/
Vendor Details
Company Name
Donskee Technology Solutions
Founded
2012
Country
United States
Website
www.repuclinic.com
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
