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Description
Cyclops is compatible with any cameras that support RTSP, allowing you to utilize your current video surveillance equipment without incurring any initial costs for new devices. To adhere to the global privacy regulations set forth by the General Data Protection Regulation (GDPR), Cyclops does not retain data in the form of faceprints. It tracks the number of vehicles that pass by without entering a designated area, as well as the count of individuals who enter a user-defined zone from various directions. Additionally, Cyclops measures the average duration that individuals who slow down or stop spend within this specified zone, along with the average percentage representation of different age demographics. Users can evaluate and contrast the effectiveness of their sales, traffic, and engagement by employing widely recognized metrics within the industry. A heatmap feature illustrates how much time customers spend in various sections of the store, with warmer colors indicating areas where customers tend to linger longer, while cooler colors signify spots where they spend the least amount of time. This valuable data can greatly enhance the understanding of customer behavior and help optimize store layouts for improved sales.
Description
The Wayvee device, operational in-store continuously throughout the year, allows you to gather customer satisfaction and engagement data from every customer who interacts with your products. By utilizing Radio Frequency (RF) wave technology along with innovative AI algorithms, Wayvee offers real-time monitoring of customer satisfaction and engagement in a retail environment. It discreetly assesses emotional reactions without relying on surveys or cameras, ensuring privacy while providing instant feedback. This immediate insight empowers retailers to enhance the shopping experience effectively, fostering increased revenue opportunities. With a user-friendly client dashboard, retailers can access C-SAT data and other key metrics through real-time reporting, easily integrating it into any data management system via the Wayvee API, which also helps to cut costs and save time in data collection. Comprehensive reports detailing C-SAT scores and various engagement metrics give retailers the insights they need to make informed decisions and improve customer relations further. Thus, Wayvee not only streamlines the feedback process but also strengthens the overall retail strategy by focusing on customer preferences.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Dayta AI
Founded
2018
Country
China
Website
www.dayta.ai/why-cyclops
Vendor Details
Company Name
Wayvee
Founded
2023
Country
United States
Website
wayvee.com
Product Features
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management