Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cyberscience is an international software company that offers Cyberquery, a Business Intelligence suite. Cyberquery is available in both SaaS as well as traditional licensing models. Cyberquery's most valuable features include an intuitive UI, analytics, drills, data visualizations, dashboards and automated content distribution. Cyberscience is different from other vendors in the BI market by offering live phone support and email support. The support team averages 15 years of industry experience. Cyberscience's support team responds to customer queries within minutes. They also score highly in satisfaction surveys.

Description

Miuros transforms your data into practical insights using AI-driven analytics, quality assurance, and automation tailored for expanding customer service teams across the globe. With a treasure trove of customer service data at your disposal, we are here to help you extract its full potential. The Miuros Intelligence Suite enables you to quickly address complex inquiries, enhance customer experiences, and boost operational efficiency. Our adaptable dashboards empower managers to make informed, fair decisions independently based on data. Additionally, our quality assurance solution focuses on providing agents with opportunities for growth and improvement. For more established customer service teams, we offer an AI-powered assistant that leverages machine learning to handle repetitive tasks, allowing your team to focus on higher-level issues. Furthermore, our customer service data suite seamlessly integrates with platforms like Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, ensuring you have comprehensive oversight of your customer service processes. We will handle the setup of your customer service data suite, eliminating the need for your IT department's involvement, so you can focus on what truly matters—enhancing service quality and customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Dixa
Freshdesk
Help Scout
Helpshift
Infor CloudSuite Industrial Enterprise
Intercom
Optimum
QAD Adaptive ERP
Salesforce
Salesforce Agentforce Service
Zendesk

Integrations

Dixa
Freshdesk
Help Scout
Helpshift
Infor CloudSuite Industrial Enterprise
Intercom
Optimum
QAD Adaptive ERP
Salesforce
Salesforce Agentforce Service
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€20 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cyberscience Corporation

Founded

1977

Country

United States

Website

www.cyberscience.com

Vendor Details

Company Name

Miuros

Founded

2016

Country

France

Website

miuros.com

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Data Discovery

Contextual Search
Data Classification
Data Matching
False Positives Reduction
Self Service Data Preparation
Sensitive Data Identification
Visual Analytics

Data Mining

Data Extraction
Data Visualization
Fraud Detection
Linked Data Management
Machine Learning
Predictive Modeling
Semantic Search
Statistical Analysis
Text Mining

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

ETL

Data Analysis
Data Filtering
Data Quality Control
Job Scheduling
Match & Merge
Metadata Management
Non-Relational Transformations
Version Control

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Product Features

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Alternatives

DashboardFox Reviews

DashboardFox

5000fish

Alternatives

TiMi Reviews

TiMi

TIMi
datapine Reviews

datapine

RIB Software GmbH
ChannelReply Reviews

ChannelReply

Threecolts