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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Today, security is a primary concern for nearly everyone. However, providing advanced security solutions often necessitates a significant financial commitment in new technologies and personnel. As a result, many Managed Service Providers (MSPs) opt for basic security measures such as firewalls, antivirus software, and spam protection. Imagine if you could offer a unique security service that not only sets you apart from competitors but is also simple to implement and profitable. Cyber Hawk serves as the technology that empowers you to deliver high-value cybersecurity services. With a Cyber Hawk subscription, you gain an unlimited-use license to deploy the service across all your client locations for an affordable, fixed annual fee (please refer to the license terms for specifics). After deployment, Cyber Hawk actively scans networks, identifies security threats, and notifies relevant parties. Moreover, Cyber Hawk will assist you in discovering new security initiatives, enhancing your service differentiation, and establishing long-term client relationships. This innovative approach to cybersecurity ultimately positions your business for growth and success in a competitive landscape.

Description

GroHawk leverages NPS, CSAT, and CES metrics to gauge current customer sentiment regarding your brand. Are your employees and customers poised to resume business interactions with you? What improvements would they desire? If you need a solution for collecting customer information for Track & Trace, you can survey your employees to gauge their feelings about your new protocols as they return to work. Engage with your customers to grasp their concerns as they start shopping with you again. By gathering customer information, you can ensure compliance with government regulations while reopening your business. GroHawk comes equipped with industry-specific survey questions designed by top retail experts. You can also supplement core surveys with your own unique questions to gather feedback on various aspects of your offerings. The system generates multiple report formats, providing you with detailed insights for a deeper understanding of customer behavior and preferences. Additionally, leveraging this data can lead to informed decision-making that enhances customer satisfaction and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$35 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RapidFire Tools, a Kaseya Company

Founded

2011

Country

United States

Website

www.rapidfiretools.com/products/cyber-hawk/

Vendor Details

Company Name

GroHawk

Founded

2017

Country

United Kingdom

Website

www.grohawk.com

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

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