Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Today, security is a primary concern for nearly everyone. However, providing advanced security solutions often necessitates a significant financial commitment in new technologies and personnel. As a result, many Managed Service Providers (MSPs) opt for basic security measures such as firewalls, antivirus software, and spam protection. Imagine if you could offer a unique security service that not only sets you apart from competitors but is also simple to implement and profitable. Cyber Hawk serves as the technology that empowers you to deliver high-value cybersecurity services. With a Cyber Hawk subscription, you gain an unlimited-use license to deploy the service across all your client locations for an affordable, fixed annual fee (please refer to the license terms for specifics). After deployment, Cyber Hawk actively scans networks, identifies security threats, and notifies relevant parties. Moreover, Cyber Hawk will assist you in discovering new security initiatives, enhancing your service differentiation, and establishing long-term client relationships. This innovative approach to cybersecurity ultimately positions your business for growth and success in a competitive landscape.
Description
GroHawk leverages NPS, CSAT, and CES metrics to gauge current customer sentiment regarding your brand. Are your employees and customers poised to resume business interactions with you? What improvements would they desire? If you need a solution for collecting customer information for Track & Trace, you can survey your employees to gauge their feelings about your new protocols as they return to work. Engage with your customers to grasp their concerns as they start shopping with you again. By gathering customer information, you can ensure compliance with government regulations while reopening your business. GroHawk comes equipped with industry-specific survey questions designed by top retail experts. You can also supplement core surveys with your own unique questions to gather feedback on various aspects of your offerings. The system generates multiple report formats, providing you with detailed insights for a deeper understanding of customer behavior and preferences. Additionally, leveraging this data can lead to informed decision-making that enhances customer satisfaction and loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$35 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
RapidFire Tools, a Kaseya Company
Founded
2011
Country
United States
Website
www.rapidfiretools.com/products/cyber-hawk/
Vendor Details
Company Name
GroHawk
Founded
2017
Country
United Kingdom
Website
www.grohawk.com
Product Features
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
No