Average Ratings 0 Ratings
Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Cyara CX Assurance Platform, which has won numerous awards, helps companies improve customer experience development and quality across all digital channels and voice channels. It also ensures customer journeys are seamless. The Cyara Platform supports all phases of software development for customer experience. This includes design, functional and regression testing, load testing, production monitoring, and user acceptance testing. We test from the customer’s perspective to ensure that you can identify issues that could impact the customer experience across the entire technology stack.
Description
Empirix, a global provider of service automation automation that protects brand quality, is an Empirix solution provider.
Cloud-native, flexible, open, and cloud-native by design best in class network visibility software and test automation software.
Empirix is a trusted name in the field of service providers, equipment manufacturers, and enterprises around the globe.
The most reliable and thorough vendor of IP communications services quality in the market
They readily accepted Empirix results for solving inter-vendor issues.
Description
Monitor and manage the Digital Employee Experience. IT can improve technology's ability engage, empower, and delight employees at work by keeping an eye on the digital employee experience. Your next move is crucial when IT is under pressure to make everything work. Get all the real-time information you need to prevent disruptions from happening. Cloud-native platform to manage digital employee experience. Nexthink Experience helps you identify and solve problems, automates responses and continuously improves employee experience.
API Access
Has API
API Access
Has API
API Access
Has API
Integrations
Splunk Enterprise
8x8
Amazon Connect
Avaya Aura
Avaya Experience Platform
Cisco Finesse
Cloudify
Genesys Cloud CX
HCL BigFix AEX
HCL MyXalytics
Integrations
Splunk Enterprise
8x8
Amazon Connect
Avaya Aura
Avaya Experience Platform
Cisco Finesse
Cloudify
Genesys Cloud CX
HCL BigFix AEX
HCL MyXalytics
Integrations
Splunk Enterprise
8x8
Amazon Connect
Avaya Aura
Avaya Experience Platform
Cisco Finesse
Cloudify
Genesys Cloud CX
HCL BigFix AEX
HCL MyXalytics
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$30/Month Transactions
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cyara
Founded
2006
Country
United States
Website
cyara.com
Vendor Details
Company Name
Empirix
Founded
2001
Country
United States
Website
www.empirix.com
Vendor Details
Company Name
Nexthink
Founded
2004
Country
Switzerland
Website
www.nexthink.com
Product Features
Automated Testing
Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Software Testing
Automated Testing
Black-Box Testing
Dynamic Testing
Issue Tracking
Manual Testing
Quality Assurance Planning
Reporting / Analytics
Static Testing
Test Case Management
Variable Testing Methods
White-Box Testing
VoIP Monitoring
Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting
Product Features
Automated Testing
Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance
Functional Testing
Automated Testing
Interface Testing
Regression Testing
Reporting / Analytics
Sanity Testing
Smoke Testing
System Testing
Unit Testing
Load Testing
API Load Testing
Database Load Testing
Load Test Performance Reporting
Mail Load Testing
Multilocation Load Testing
Multiple Protocol Support
Test Script Customization
Web Application Testing
Performance Testing
API Testing
Benchmarking
Cross Browser Testing
Debugging
Historical Reporting
Load Testing
Mobile Testing
Parallel Testing
Regression Testing
UI Testing
Web Testing
VoIP Monitoring
Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting