Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Every piece of information within CustomerSure is designed to be actionable. You can identify urgent concerns instantly, engage with customers directly, and disseminate feedback among teams to enhance their performance. CustomerSure enables you to design customer feedback surveys that delve deep into the challenges your brand is facing, extracting essential insights from your customers and allowing you to prioritize what truly matters. Our reporting features simplify the process of demonstrating the effectiveness of your customer feedback initiatives. You can monitor trends in important metrics such as NPS, CSAT, and Customer Effort, while also being able to segment your data for comparisons among departments, regions, locations, or even individual performances. Founded and managed by experts in customer feedback, CustomerSure is backed by licensed NPS consultants, and our software is developed from extensive experience in executing customer experience projects across various industries. This depth of knowledge ensures that you have the tools necessary to truly understand and improve customer satisfaction.
Description
Vurvey streamlines research processes by eliminating 90% of manual work, thereby hastening decision-making, instantly validating concepts, and propelling teams forward. Catering to both direct-to-consumer brands and large enterprises, Vurvey's workspaces feature robust tools designed to onboard, segment, and engage your entire customer base effectively. You can easily integrate Vurvey with your CRM or leverage our extensive global creator network to disseminate insights about your products across multiple channels. The campaign builder within Vurvey includes survey and video questions, enabling creators to convey their messages more effectively. You can create your own vurvey, set a cap on the number of responses, and launch it to your community effortlessly. This platform enhances your chances of success by facilitating iterative validation with customers throughout the development process. By sharing preliminary design concepts, 3D models (or physical prototypes), creative assets, and more, you can gather valuable insights at every stage of your project. Ultimately, Vurvey empowers teams to make informed decisions and optimize their offerings based on real-time feedback.
API Access
Has API
API Access
Has API
Integrations
Xero
Pricing Details
$259.47 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CustomerSure
Country
United Kingdom
Website
www.customersure.com
Vendor Details
Company Name
Vurvey
Founded
2021
Country
United States
Website
vurvey.co
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video