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Description
Customer narratives rank as the most compelling form of marketing content that generates new business opportunities. Individuals seeking solutions and products place greater trust in the experiences of their peers rather than traditional marketing or sales information. A striking 92% of enterprise buyers report that customer stories significantly impact their purchasing decisions. The likelihood of making a purchase increases by 32% when buyers come across a customer story during their buying journey. Advocates tend to endorse products more vigorously when they have previously shared their own customer experiences publicly. An effective platform can be utilized to gather these customer narratives, highlighting contributions from customers, partners, and employees who have played a role in the success. This platform should also seamlessly distribute customer stories across all relevant digital channels, ensuring engagement with prospects throughout their entire buying journey. Additionally, employing intelligent metrics can demonstrate the program's return on investment by linking revenue to specific deals, stories, products, and media channels, thereby enhancing the overall marketing strategy. Ultimately, fostering a rich collection of customer stories not only strengthens credibility but also builds a community of advocates who can champion the brand.
Description
Showcase and manage customer testimonials or ratings directly on your website, blog, or ecommerce platform, allowing for a tailored appearance through CSS customization. Our widget features scrolling star ratings for your products or services, enhancing the visibility of customer feedback. Customers can seamlessly submit approved testimonials or reviews in real-time, eliminating the hassle of manual webpage edits for adding feedback. Our service automatically updates your site with reviews in an elegant and straightforward manner, potentially boosting your SEO performance. For spaces where every pixel counts, choose the scroller version for a dynamic display, or opt for a side-column or in-body list configuration based on your preferences. You also have the option to implement a sliding or popup form, providing flexibility in how your customers can share their experiences. This innovative approach not only enhances user engagement but also helps in creating a more interactive atmosphere for your visitors.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CustomerStories
Founded
2018
Country
United States
Website
customerstories.net
Vendor Details
Company Name
Testimonial Robot
Founded
2014
Country
Ireland
Website
www.testimonialrobot.com
Product Features
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label