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Description
Crunchtime Host serves as an innovative guest management solution for restaurants, facilitating the organization of reservations, waitlists, seating arrangements, and table management all from a single digital interface. This platform enables patrons to easily make reservations, join waitlists, and receive timely updates through two-way SMS, which helps alleviate crowding in the lobby and enhances overall communication. The system offers hosts real-time insights into table availability, guest movement, and dining progression by leveraging data-driven algorithms to provide precise wait-time estimates based on the restaurant's current activity levels. Additionally, it collects guest details and tracks previous visit history, which allows for tailored service and more informed operational strategies. With features such as integrated seating plans and automated seating recommendations, ConnectSmart Host enables staff to efficiently allocate parties to suitable tables, thereby increasing table turnover and minimizing the amount of time tables remain unoccupied. Ultimately, this comprehensive solution not only boosts operational efficiency but also elevates the dining experience for guests.
Description
Utilize tools that enable you to tailor floor plans, designate VIP tables, and monitor your guests seamlessly across various devices. Gain valuable insights into performance metrics and access comprehensive reports at the conclusion of each evening. With TablelistPro, you can add reservations that sync in real-time across all devices. Our interactive floor plans allow for drag-and-drop table placement, enabling you to view and modify your upcoming bookings instantly. Send detailed reservation and ticketing reports automatically to owners, managers, and staff at the end of each night, simplifying the communication process. Say goodbye to credit card authorization forms; instead, safely collect payments to confirm your VIP reservations. You can request full pre-payments, deposits, or credit card authorizations, effectively decreasing "no-shows" by 99% and safeguarding against chargebacks. TablelistPro ensures PCI compliance, providing an extra layer of security. Our integrated fraud protection software reduces credit card fraud by 99%, flagging potentially fraudulent customers and automatically cancelling orders from those deemed to be at extreme risk. This comprehensive system not only streamlines operations but also enhances the overall guest experience, making it an indispensable tool for event management.
API Access
Has API
API Access
Has API
Integrations
Insightly
Mailchimp
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
QSR Automations
Country
United States
Website
qsrautomations.com/connectsmart-host/
Vendor Details
Company Name
TablelistPro
Founded
2012
Country
United States
Website
www.tablelistpro.com/features/table-management
Product Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking
Product Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
