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Description
Crunchtime Host serves as an innovative guest management solution for restaurants, facilitating the organization of reservations, waitlists, seating arrangements, and table management all from a single digital interface. This platform enables patrons to easily make reservations, join waitlists, and receive timely updates through two-way SMS, which helps alleviate crowding in the lobby and enhances overall communication. The system offers hosts real-time insights into table availability, guest movement, and dining progression by leveraging data-driven algorithms to provide precise wait-time estimates based on the restaurant's current activity levels. Additionally, it collects guest details and tracks previous visit history, which allows for tailored service and more informed operational strategies. With features such as integrated seating plans and automated seating recommendations, ConnectSmart Host enables staff to efficiently allocate parties to suitable tables, thereby increasing table turnover and minimizing the amount of time tables remain unoccupied. Ultimately, this comprehensive solution not only boosts operational efficiency but also elevates the dining experience for guests.
Description
Importing guest information from spreadsheets or address books eliminates the need for manual re-typing. You have the flexibility to decide which guests should be seated together or kept apart, allowing for various seating dynamics. Test out different configurations by using various table shapes and sizes, including options such as ‘E’ shaped tables and rows. With a simple click, you can automatically assign guests to their seats based on your preferences regarding their seating arrangements. Furthermore, you can easily adjust the seating by dragging and dropping individual guests or groups to create the perfect setup. The tool also enables you to visualize aspects like gender, family groups, VIP status, and individual seating preferences. You can generate printed charts organized by either guest name or table assignment. Additionally, it allows for the printing of place cards, table cards, escort cards, invitations, thank you notes, address labels, and various stationery items. Users can customize fonts and colors to suit their event's theme, and they can also incorporate color-coded dots to indicate meal choices and add images for a personal touch. This level of customization helps ensure that each event reflects the host's unique vision.
API Access
Has API
No
API Access
Has API
No
Integrations
Squirrel POS
No
Pricing Details
Free
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
QSR Automations
Country
United States
Website
qsrautomations.com/connectsmart-host/
Vendor Details
Company Name
Oryx Digital
Founded
2005
Country
United Kingdom
Website
www.perfecttableplan.com
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Waitlist
Alerts/Notifications
No
Customer Database
No
For Restaurants
No
Prioritization
No
Public Waitlist
No
Reporting & Statistics
No
Self Check-in
No
Waiting Time Tracking
No
Waitlist Status Tracking
No
Product Features
Catering
Banquet Management
Yes
Billing & Invoicing
No
Booking Management
No
Calendar Management
No
Contract Management
No
Costing
No
Customer Database
No
Event Management
Yes
Facility Management
No
Inventory Management
No
Kitchen / Menu Management
No
Order Management
No
Quote Management
No
Recipe Management
No
Waitstaff Management
No
Event Management
Attendee Management
Yes
Badge Management
Yes
Conferences / Conventions
No
Exhibit / Vendor Management
No
Gamification
Yes
Room Block Management
No
Social Media Promotion
Yes
Sponsorship Management
No
Surveys & Feedback
No
Ticketing
No
Volunteer Management
Yes
Weddings / Parties
Yes
