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Description
Crunchtime Host serves as an innovative guest management solution for restaurants, facilitating the organization of reservations, waitlists, seating arrangements, and table management all from a single digital interface. This platform enables patrons to easily make reservations, join waitlists, and receive timely updates through two-way SMS, which helps alleviate crowding in the lobby and enhances overall communication. The system offers hosts real-time insights into table availability, guest movement, and dining progression by leveraging data-driven algorithms to provide precise wait-time estimates based on the restaurant's current activity levels. Additionally, it collects guest details and tracks previous visit history, which allows for tailored service and more informed operational strategies. With features such as integrated seating plans and automated seating recommendations, ConnectSmart Host enables staff to efficiently allocate parties to suitable tables, thereby increasing table turnover and minimizing the amount of time tables remain unoccupied. Ultimately, this comprehensive solution not only boosts operational efficiency but also elevates the dining experience for guests.
Description
FindTheSeat is an online platform designed for managing seating arrangements and guest lists at various events such as weddings, corporate dinners, and galas. Event organizers have the ability to upload their guest lists, allocate tables, and distribute a QR code leading to a public guest page, where guests can easily find their names along with details about their assigned table, seat, meal choices, and optional floor plans. This system allows attendees to check in on their own, while event hosts can keep track of attendance, make adjustments to table assignments, and invite additional team members to assist in event management. Furthermore, the tool produces print-ready seating charts and PDFs for place cards directly from the guest information provided. It also features a digital photo booth where guests can capture images and short boomerang videos, contribute to a collective album, and leave notes in a digital guestbook; event planners can showcase selected media on a live display using a web browser on a screen at the venue and also download the event photos. There is a free plan available that accommodates one event with up to 50 guests, while premium plans offer increased guest capacity, personalized print and photo options, as well as team collaboration features, enhancing the overall experience for both hosts and attendees. This comprehensive approach not only simplifies event management but also enriches the guest experience through its interactive features.
API Access
Has API
No
API Access
Has API
No
Integrations
Squirrel POS
No
Pricing Details
Free
Free Trial
No
Free Version
No
Pricing Details
$0
The Free plan costs $0 and includes one event for up to 50 guests, basic place card and seating chart PDFs, CSV import and export, a QR guest page, self check-in, a photo booth, a 20-photo album with a FindTheSeat watermark, a live wall slideshow, and a guestbook. Starter costs $49 one-time for six months of access and includes unlimited guests. Pro costs $109/month and supports up to 10 events with team access.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
QSR Automations
Country
United States
Website
qsrautomations.com/connectsmart-host/
Vendor Details
Company Name
FindTheSeat
Founded
2016
Country
Singapore
Website
findtheseat.com
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Waitlist
Alerts/Notifications
No
Customer Database
No
For Restaurants
No
Prioritization
No
Public Waitlist
No
Reporting & Statistics
No
Self Check-in
No
Waiting Time Tracking
No
Waitlist Status Tracking
No
Product Features
Event Management
Attendee Management
No
Badge Management
No
Conferences / Conventions
No
Exhibit / Vendor Management
No
Gamification
No
Room Block Management
No
Social Media Promotion
No
Sponsorship Management
No
Surveys & Feedback
No
Ticketing
No
Volunteer Management
No
Weddings / Parties
No
Alternatives
Alternatives
No Alternatives
