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Description
Crunchtime Host serves as an innovative guest management solution for restaurants, facilitating the organization of reservations, waitlists, seating arrangements, and table management all from a single digital interface. This platform enables patrons to easily make reservations, join waitlists, and receive timely updates through two-way SMS, which helps alleviate crowding in the lobby and enhances overall communication. The system offers hosts real-time insights into table availability, guest movement, and dining progression by leveraging data-driven algorithms to provide precise wait-time estimates based on the restaurant's current activity levels. Additionally, it collects guest details and tracks previous visit history, which allows for tailored service and more informed operational strategies. With features such as integrated seating plans and automated seating recommendations, ConnectSmart Host enables staff to efficiently allocate parties to suitable tables, thereby increasing table turnover and minimizing the amount of time tables remain unoccupied. Ultimately, this comprehensive solution not only boosts operational efficiency but also elevates the dining experience for guests.
Description
Our platform is feature-rich and allows you to spend more time creating exceptional guest experiences, while your restaurant runs on autopilot. Your staff will achieve their goals with table management. Your staff will be able to fill more of their floor, manage and control the guest flow, and save time trying to keep up with everything. You can see your restaurant through powerful tools such as a timeline, grid, floor, and list. These tools are designed to make it easier for you to become more efficient. You can easily prevent double bookings, overflow, and issues with kitchen capacity so that service runs smoothly every time. It is now normal to keep your capacity at the top. Easy volume capping and pacing tools make it easy to fill your tables with guests. Smart in-app suggestions will help you optimize seating. Eat App analyzes your availability to automatically fill your restaurant to maximize your revenue.
API Access
Has API
API Access
Has API
Integrations
Aloha Cloud by NCR Voyix
Avaya Aura
Checkout.com
Genesys Cloud CX
Heartland Restaurant
Heartland Retail
Maitre'D POS
NorthStar
Oracle MICROS POS
PAR POS
Integrations
Aloha Cloud by NCR Voyix
Avaya Aura
Checkout.com
Genesys Cloud CX
Heartland Restaurant
Heartland Retail
Maitre'D POS
NorthStar
Oracle MICROS POS
PAR POS
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$0/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
QSR Automations
Country
United States
Website
qsrautomations.com/connectsmart-host/
Vendor Details
Company Name
Eat App
Founded
2015
Country
United Arab Emirates
Website
restaurant.eatapp.co
Product Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking
Product Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
