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Description
Cruisebound is a user-friendly online platform that streamlines the process of searching for and booking cruises. Users can enter specific parameters such as their desired destination, departure port, travel date, duration, and cruise line to find suitable sailing options. The platform ensures competitive pricing by offering rates that match or are better than those available directly from cruise operators. Additionally, it features convenient options such as flexible payment plans, deposit holds, and financing through a “Flex Pay” option. Notably, Cruisebound does not impose booking fees or hidden charges, and many sailings give users the opportunity to secure current rates without any additional cost. The platform also includes a loyalty program known as Cruisebound Rewards/Cruisebound Cash, mobile app accessibility, and regularly updates users on cruise deals and insights via email and its website. In summary, Cruisebound acts as a comprehensive booking solution for cruises, combining various features and tools to enhance the selection, payment, and rewards experience for travelers. Its commitment to transparency and user satisfaction sets it apart in the cruise booking industry.
Description
Comprehensive Tour Management Software that encompasses Customer and Supplier Relationship Management (CRM & SRM). It allows for the creation of detailed customer profiles and the ability to develop and oversee standard packages for both FIT and GIT. Users can craft dynamic itineraries with a DIY approach while managing the complete inquiry life cycle. The software incorporates various elements such as hotels, sightseeing, car rentals, restaurants, transfers, guides, flights, cruises, trains, and visa arrangements. It enables pricing management based on departure dates, cities, plans, and offers up to ten cost levels, including special considerations for destinations like Goa and the Maldives. Follow-up interactions can be managed through multiple channels, including email, SMS, face-to-face meetings, and phone calls. Additionally, users can discard packages related to specific inquiries or customers, assess inquiry ratings (hot, warm, cold), and identify sources such as Google, Facebook, or referrals. The system also allows for the management of close dates, tracking of close days, and setting working hours for each task to enhance overall efficiency. This software is designed to streamline tour management processes and improve customer engagement significantly.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cruisebound
Country
United States
Website
www.cruisebound.com
Vendor Details
Company Name
Pineapple Technologies
Country
United States
Website
www.pbsworld.com/services/tourbookingportal.aspx
Product Features
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management