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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Crow Canyon has developed an innovative HR Request Management System utilizing Office 365 and SharePoint, designed to streamline the routing of employee inquiries and issues directly to HR personnel, thereby enhancing efficiency and expediting the resolution of requests. HR departments often deal with a wide range of requests that involve multiple forms and routing procedures; however, Crow Canyon’s solution simplifies this complexity by effectively gathering necessary information, directing it to the appropriate staff members, and ensuring prompt follow-up. By automating current forms and manual routing tasks, companies can significantly elevate employee service quality and boost the productivity of their Human Resources teams. Moreover, this system not only facilitates a user-friendly, centralized platform for employees to submit HR requests, but it also leads to increased productivity for HR staff by automating the entire request, routing, and tracking process. This approach minimizes the need for time-consuming follow-up calls regarding request statuses and additional information. Ultimately, by standardizing request procedures and processes, organizations can achieve greater efficiency and compliance within their HR departments. In addition, a streamlined system enhances overall employee satisfaction as it provides clarity and reduces frustration related to HR requests.

Description

Crow Canyon’s Request Manager for SharePoint and Office 365 is designed to address a variety of business requirements, enabling enhanced service delivery and quicker response times for nearly any request, including SharePoint approval workflows. By removing the necessity for tedious follow-up emails and phone calls, it streamlines processes significantly. Additionally, it implements necessary procedures and controls to ensure compliance with regulations while allowing organizations to track service levels effectively. Customization options are available to tailor the system to meet specific organizational needs. As a result, employees can focus more on their core responsibilities, leading to increased customer satisfaction and improved productivity across departments such as IT, Facilities, HR, Payroll, Marketing, and Finance. This tool also encompasses scenarios that our standard applications — which are intended for specific, defined functions like help desk operations, work orders, and asset management — do not cover, thereby filling crucial gaps in functionality. By integrating this solution, businesses can enhance their operational efficiency and better meet their unique requirements.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Microsoft SharePoint Yes 
Aluma Yes 
Microsoft Outlook Yes 
Microsoft Teams No 

Integrations

Microsoft 365 Yes 
Microsoft SharePoint Yes 
Aluma No 
Microsoft Outlook No 
Microsoft Teams Yes 

Pricing Details

$249 per month
Free Trial No 
Free Version No 

Pricing Details

$249 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Crow Canyon Software

Country

United States

Website

www.crowcanyon.com/sharepoint-applications/sharepoint-hr/

Vendor Details

Company Name

Crow Canyon Software

Founded

1999

Country

United States

Website

www.crowcanyon.com/sharepoint-applications/sharepoint-approval-workflow/

Product Features

Human Resources

360 Degree Feedback No 
Applicant Tracking No 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database No 
Employee Lifecycle Management No 
Onboarding No 
Payroll Management No 
Performance Management No 
Recruiting Management No 
Self Service Portal No 
Succession Planning No 
Time & Attendance Management No 
Time Off Management No 
Timesheets No 
Training Management No 

Product Features

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing No 
Issue Scheduling No 
Knowledge Base No 
Project Management No 
Recurring Issues No 
Scheduling No 
Task Management No 

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