Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
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QuickApps is a No-code SharePoint application development and business process automation solution that is packed with powerful web apps. It enables business experts to create applications and automate business processes at an 80% faster turnaround time with a simple point-and-click configuration.
QuickApps accelerates, simplifies, and democratizes app development to help organizations transform digitally.
QuickApps can be used by the SharePoint On-Premise and SharePoint Online business users alike to:
Create insightful Dashboards & Charts
Automate business reports
Data Consolidation and Aggregation
Create Dynamic Navigation and Dynamic Forms
More than 75,000 professionals and 200 organizations rely on QuickApps to accelerate and simplify app development on SharePoint.
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Crow Canyon Purchase Requests
The Purchase Order system for SharePoint, Teams, and Office 365 leverages Crow Canyon’s distinctive NITRO Studio to enhance the management of purchase requests and workflows. It simplifies the approval process, enabling users to track and log all activities seamlessly. Users can quickly see the status of each request and identify what steps are needed to advance them. This system allows for the easy replacement of outdated request and voucher methods, including paper forms, InfoPath, or other traditional tools, significantly enhancing efficiency and accountability. Users can generate purchase requests through a customizable form tailored to their organization's specific needs. This form can automatically incorporate relevant information, such as the requester’s manager from Active Directory, product details from a catalog, and designated approvers from SharePoint lists, thus automating and streamlining the request process. After submission, the system initiates workflows that distribute approval notifications. These workflows can be designed to be as straightforward or intricate as required, providing flexibility in approval management. By implementing this system, organizations can expect a marked improvement in both response times and overall process transparency.
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Barracuda Cloud-to-Cloud Backup
Quickly and effortlessly locate and recover the precise data you need with a newly revamped user interface that is accessible from any location with internet access. It is advisable to utilize third-party backup solutions for your Office 365 data, as recommended by Microsoft. Barracuda Cloud-to-Cloud Backup provides rapid backup processes, exceptional granular restore features, and unparalleled user-friendliness. You can safeguard all your data across Teams, Exchange, SharePoint, and OneDrive, opting for either complete or granular restoration based on your requirements. Since your Office 365 data is already stored in the cloud, maintaining secure, encrypted backups within the same network enhances performance and allows for instant scalability. Barracuda Cloud-to-Cloud Backup empowers you to restore data from Teams, Exchange, SharePoint, and OneDrive either in its entirety or with meticulous detail. With comprehensive support for SharePoint, you can back up and restore all components, including various site templates, custom lists, permissions, and associated metadata, ensuring that nothing important is overlooked. This flexibility in data management provides peace of mind and enhances your overall backup strategy.
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