Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
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QuickApps is a No-code SharePoint application development and business process automation solution that is packed with powerful web apps. It enables business experts to create applications and automate business processes at an 80% faster turnaround time with a simple point-and-click configuration.
QuickApps accelerates, simplifies, and democratizes app development to help organizations transform digitally.
QuickApps can be used by the SharePoint On-Premise and SharePoint Online business users alike to:
Create insightful Dashboards & Charts
Automate business reports
Data Consolidation and Aggregation
Create Dynamic Navigation and Dynamic Forms
More than 75,000 professionals and 200 organizations rely on QuickApps to accelerate and simplify app development on SharePoint.
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Crow Canyon HR Request Manager
Crow Canyon has developed an innovative HR Request Management System utilizing Office 365 and SharePoint, designed to streamline the routing of employee inquiries and issues directly to HR personnel, thereby enhancing efficiency and expediting the resolution of requests. HR departments often deal with a wide range of requests that involve multiple forms and routing procedures; however, Crow Canyon’s solution simplifies this complexity by effectively gathering necessary information, directing it to the appropriate staff members, and ensuring prompt follow-up. By automating current forms and manual routing tasks, companies can significantly elevate employee service quality and boost the productivity of their Human Resources teams. Moreover, this system not only facilitates a user-friendly, centralized platform for employees to submit HR requests, but it also leads to increased productivity for HR staff by automating the entire request, routing, and tracking process. This approach minimizes the need for time-consuming follow-up calls regarding request statuses and additional information. Ultimately, by standardizing request procedures and processes, organizations can achieve greater efficiency and compliance within their HR departments. In addition, a streamlined system enhances overall employee satisfaction as it provides clarity and reduces frustration related to HR requests.
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Barracuda Cloud-to-Cloud Backup
Quickly and effortlessly locate and recover the precise data you need with a newly revamped user interface that is accessible from any location with internet access. It is advisable to utilize third-party backup solutions for your Office 365 data, as recommended by Microsoft. Barracuda Cloud-to-Cloud Backup provides rapid backup processes, exceptional granular restore features, and unparalleled user-friendliness. You can safeguard all your data across Teams, Exchange, SharePoint, and OneDrive, opting for either complete or granular restoration based on your requirements. Since your Office 365 data is already stored in the cloud, maintaining secure, encrypted backups within the same network enhances performance and allows for instant scalability. Barracuda Cloud-to-Cloud Backup empowers you to restore data from Teams, Exchange, SharePoint, and OneDrive either in its entirety or with meticulous detail. With comprehensive support for SharePoint, you can back up and restore all components, including various site templates, custom lists, permissions, and associated metadata, ensuring that nothing important is overlooked. This flexibility in data management provides peace of mind and enhances your overall backup strategy.
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