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support

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Description

At Crisp, we harness the capabilities of cloud technology to seamlessly connect and evaluate all your data sources in real-time, enabling you to uncover valuable insights and trends tailored for your business. By integrating your data with a myriad of brands, distributors, and retailers, we embody the Crisp approach. Our platform offers cutting-edge industry insights and trends, redefining the collaboration standards among retailers, distributors, and brands. The data you provide is displayed in a user-friendly dashboard that is not only easy to interpret and share but also continuously updated. With an abundance of data at your fingertips, the question arises: how do you utilize it effectively? How can you transform it into actionable insights? Crisp equips you with the essential data and empowers you to leverage it for a significant competitive edge. You are able to assess and organize various data sources, subsequently gathering and converting them into cohesive, actionable insights for a dependable supply chain. This transformative process allows businesses to make informed decisions and adapt swiftly to market changes.

Description

Crisp is an innovative firm specializing in Social Media Safety and crisis monitoring. Their advanced technology is relied upon by some of the most prominent brands globally for the swift and accurate identification of critical issues and crises. Founded in 2005 by Adam Hildreth, an entrepreneur in online gaming and social media, Crisp was initially focused on safeguarding children and teenagers from online threats such as abuse, sexual exploitation, and cyberbullying within gaming and social platforms. As businesses began to leverage social media for customer engagement, Crisp expanded its services to assist brands in managing potential liabilities across their social media presence and the broader online environment. Catering to a diverse range of sectors, including luxury, media, pharmaceuticals, and FMCG, Crisp is trusted by global brands to protect over $4.5 trillion in market capitalizations. With continuous monitoring of social media and the internet, Crisp ensures that brands receive immediate notifications about emerging threats. Their comprehensive approach to safety and crisis management not only protects businesses but also enhances their reputation in a digital landscape fraught with challenges.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon S3 Yes 
Azure Blob Storage Yes 
DocsAI Yes 
Google Cloud BigQuery Yes 
Google Cloud Storage Yes 
Google Sheets No 
Microsoft Excel Yes 
Microsoft Power BI Yes 
Snowflake Yes 
Tableau Yes 
UserVitals No 

Integrations

Amazon S3 No 
Azure Blob Storage No 
DocsAI No 
Google Cloud BigQuery No 
Google Cloud Storage No 
Google Sheets Yes 
Microsoft Excel No 
Microsoft Power BI No 
Snowflake No 
Tableau No 
UserVitals Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Crisp

Founded

2016

Country

United States

Website

www.gocrisp.com

Vendor Details

Company Name

Crisp

Founded

2005

Country

United Kingdom

Website

www.crispthinking.com

Product Features

Data Management

Customer Data No 
Data Analysis No 
Data Capture No 
Data Integration No 
Data Migration No 
Data Quality Control No 
Data Security No 
Information Governance No 
Master Data Management No 
Match & Merge No 

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts No 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management No 
Sentiment Analysis No 
Trend Tracking No 

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