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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The CrimeStar Computer Aided Dispatch (CAD) system offers a robust real-time command and control experience, tracking details related to various calls and the activities of field units across Police, Fire, EMS, and Public Works. This versatile system, designed to integrate seamlessly with the widely-used CrimeStar Records Management System (RMS), employs an intuitive drag-and-drop interface that caters to agencies of all sizes. Operating securely within the RMS, dispatchers benefit from comprehensive access to advanced search capabilities and a wealth of information housed in the records management platform. The CrimeStar CAD features an efficient control panel that accommodates all transaction types, which can be managed using either a mouse or keyboard. For seasoned dispatchers, a traditional command line option provides a familiar and fast-paced work environment. Additionally, CrimeStar CAD includes multiple large status windows, enabling dispatchers to monitor all relevant information at a glance and interact with any unit as needed, ensuring swift and effective response capabilities. This adaptability and comprehensive design make the CrimeStar CAD an essential tool for modern emergency response agencies.

Description

Valcour Cloud™ is the only cloud-native CAD/RMS with a documented 0% customer attrition rate since first deployment in 2010. Valcour is delivered as a high-end, turnkey solution: NO servers. NO third-party implementation vendors. NO hidden costs. Valcour offers an affordable modern solution for all agencies. Valcour was named Public Safety Solution of the Year 2025 by GovCIO Outlook. Valcour Cloud™ is a fully cloud-native CAD/RMS platform designed for public safety and enterprise security agencies. Built in collaboration with officers, dispatchers, supervisors, and administrators, it delivers integrated dispatching, incident reporting, analytics, mobile field operations, and public reporting portals within a single system. Hosted at NLETS with CJIS-compliant security controls, Valcour Cloud™ supports agencies of all sizes with rapid deployment, minimal IT overhead, 99.99% uptime, and continuous feature updates driven by operational needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CrimeStar RMS

Integrations

CrimeStar RMS

Pricing Details

$4,250 per license
Free Trial
Free Version

Pricing Details

750 per user per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Crimestar

Founded

1989

Country

United States

Website

www.crimestar.com/cad.html

Vendor Details

Company Name

CrossWind Technologies

Country

United States

Website

www.crosswind.com

Product Features

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Product Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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