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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhancing team productivity, Covetrus Ascend fosters better internal collaboration and improves communication among members. With streamlined user workflows, it reduces unnecessary clicks, leading to greater efficiency and a more polished work environment. Whether it's reviewing your schedule before heading out, accessing patient information while moving between appointments, or managing invoicing on the go, Covetrus Ascend provides the necessary flexibility. It empowers organizations to drive growth, enhance operations, and maintain a consistent level of care. By partnering and integrating with essential applications, it simplifies daily tasks and ensures full connectivity, creating a seamless, all-in-one experience. As a cloud-based practice management tool, Covetrus Ascend's intuitive design not only makes it easy to learn but also facilitates better teamwork. Ultimately, Covetrus Ascend is a robust solution that enables your teams to excel, delivering outstanding customer service and support. Its comprehensive capabilities ensure that your practice runs smoothly and efficiently, allowing you to focus on what truly matters.

Description

Fetchit is an intuitive software designed to instantly retrieve client information when a call comes in. It integrates smoothly with your Practice Management Software (PMS) and phone systems to display a patient’s detailed chart the moment the phone rings. By utilizing this solution, you can save valuable time, enhance customer service, and cultivate lasting relationships that encourage repeat business! On average, users can save 37 seconds per call with immediate access to charts. The software also allows for effortless updates or creation of customer information during calls. Furthermore, it aids in better staff scheduling by providing insights into call volume based on time frames or customer service representatives. Notifications enable easy access to client details within your PMS, ensuring that by the end of your greeting, the patient’s chart is available along with all necessary information to assist them effectively. If a customer is not found in your database, you can effortlessly copy their contact details to create a new chart or modify an existing one, ensuring a seamless experience for both your team and your clients. This capability not only streamlines operations but also enhances overall efficiency in managing client interactions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3CX No 
AVImark No 
Cornerstone Software No 
Digitail No 
FreeSWITCH No 
Impromed No 
RingCentral Automatic Call Recording No 
SmartFlow Yes 
Star2Star No 
Vet S8 Yes 
VetCheck Yes 
Vetspire Yes 
Vetstoria Yes 
Vonage Contact Center No 

Integrations

3CX Yes 
AVImark Yes 
Cornerstone Software Yes 
Digitail Yes 
FreeSWITCH Yes 
Impromed Yes 
RingCentral Automatic Call Recording Yes 
SmartFlow No 
Star2Star Yes 
Vet S8 No 
VetCheck No 
Vetspire No 
Vetstoria No 
Vonage Contact Center Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Covetrus

Country

Australia

Website

software.covetrus.com/apac/veterinary-solutions/ascend-cloud-veterinary-software/

Vendor Details

Company Name

FetchIt

Founded

2017

Country

United States

Website

www.fetchitdata.com

Product Features

Veterinary

Appointment Reminders No 
Appointment Scheduling No 
Billing & Invoicing No 
Boarding Management No 
Image Storage No 
Inventory Management No 
Patient Records No 
Prescription Management No 
Treatment Plans No 

Product Features

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

Veterinary

Appointment Reminders No 
Appointment Scheduling No 
Billing & Invoicing No 
Boarding Management No 
Image Storage No 
Inventory Management No 
Patient Records No 
Prescription Management No 
Treatment Plans No 

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